Product Business Analyst

Peraton

1d • $80,000 - $128,000 • Remote

About The Position

Peraton is seeking a Technical Business Analyst to join our team of qualified and diverse individuals to support our First Responder Solutions team.
This position is remote.

Requirements

• Bachelor’s degree with 8 years of experience, Master’s degree with 6 years of experience, or High School diploma with 12 years of experience
• Must be a U.S. Citizen
• 5+ years of Business Analyst experience, preferably in mission-critical or public safety environments
• Demonstrated ability to analyze workflows, identify inefficiencies, and recommend modernization or automation opportunities
• Strong expertise in requirements gathering, process analysis, and documentation (BRDs, process flows, traceability matrices, use cases)
• Experience supporting product-focused initiatives and partnering closely with Product Owners to define and deliver product roadmaps
• Proven ability to translate public safety operational needs into functional and technical requirements for software and system development
• Agile delivery experience, collaborating with cross-functional teams to ensure timely and effective solutions
• Excellent communication and collaboration skills to bridge business stakeholders and technical teams

Nice To Haves

• Direct experience with public safety software systems such as Computer-Aided Dispatch (CAD), Records Management Systems (RMS), or 911/NG911 solutions
• Hands-on professional experience as a dispatcher, call taker, or in a public safety operations role
• Knowledge of enterprise application architectures supporting mission-critical services
• Agile certification (SAFe, Scrum, or equivalent)
• Strong understanding of system design processes for high-reliability, real-time environments
• Experience with CAD systems, .NET, SQL Server, Oracle Server, or Windows Presentation Foundation (WPF)
• Exposure to web application development and UI/UX design for emergency operations systems

Responsibilities

• Identify, analyze, and document business needs and translate them into actionable technical and functional requirements to align with project and organizational goals.
• Act as a liaison between stakeholders and technical teams, ensuring solutions meet business objectives and facilitating collaboration throughout the project lifecycle.
• Gather requirements through stakeholder interviews, workshops, and observations, and collaborate to define and prioritize requirements.
• Analyze current processes to identify opportunities for improvement or automation and support decision-making through insights derived from requirements analysis and process evaluation.
• Work with development teams to ensure understanding of requirements and alignment with the proposed solution.
• Support testing and validation efforts to ensure delivered features meet documented requirements.
• Produce key deliverables including business requirements documents (BRDs), process flow diagrams, requirements traceability matrices, gap analysis reports, and validation documentation.
• Facilitate communication between business and technical teams to ensure successful delivery and stakeholder alignment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees