Product Business Analyst

Peraton
1d$80,000 - $128,000Remote

About The Position

Peraton is seeking a Technical Business Analyst to join our team of qualified and diverse individuals to support our First Responder Solutions team. This position is remote.

Requirements

  • Bachelor’s degree with 8 years of experience, Master’s degree with 6 years of experience, or High School diploma with 12 years of experience
  • Must be a U.S. Citizen
  • 5+ years of Business Analyst experience, preferably in mission-critical or public safety environments
  • Demonstrated ability to analyze workflows, identify inefficiencies, and recommend modernization or automation opportunities
  • Strong expertise in requirements gathering, process analysis, and documentation (BRDs, process flows, traceability matrices, use cases)
  • Experience supporting product-focused initiatives and partnering closely with Product Owners to define and deliver product roadmaps
  • Proven ability to translate public safety operational needs into functional and technical requirements for software and system development
  • Agile delivery experience, collaborating with cross-functional teams to ensure timely and effective solutions
  • Excellent communication and collaboration skills to bridge business stakeholders and technical teams

Nice To Haves

  • Direct experience with public safety software systems such as Computer-Aided Dispatch (CAD), Records Management Systems (RMS), or 911/NG911 solutions
  • Hands-on professional experience as a dispatcher, call taker, or in a public safety operations role
  • Knowledge of enterprise application architectures supporting mission-critical services
  • Agile certification (SAFe, Scrum, or equivalent)
  • Strong understanding of system design processes for high-reliability, real-time environments
  • Experience with CAD systems, .NET, SQL Server, Oracle Server, or Windows Presentation Foundation (WPF)
  • Exposure to web application development and UI/UX design for emergency operations systems

Responsibilities

  • Identify, analyze, and document business needs and translate them into actionable technical and functional requirements to align with project and organizational goals.
  • Act as a liaison between stakeholders and technical teams, ensuring solutions meet business objectives and facilitating collaboration throughout the project lifecycle.
  • Gather requirements through stakeholder interviews, workshops, and observations, and collaborate to define and prioritize requirements.
  • Analyze current processes to identify opportunities for improvement or automation and support decision-making through insights derived from requirements analysis and process evaluation.
  • Work with development teams to ensure understanding of requirements and alignment with the proposed solution.
  • Support testing and validation efforts to ensure delivered features meet documented requirements.
  • Produce key deliverables including business requirements documents (BRDs), process flow diagrams, requirements traceability matrices, gap analysis reports, and validation documentation.
  • Facilitate communication between business and technical teams to ensure successful delivery and stakeholder alignment.
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