Product Associate - Home Lending

JPMorgan Chase & Co.•Columbus, OH

About The Position

Chase MyHome Sales Engagement is responsible for the tools and technology used by employees to support the customer through their home buying journey. Our mission is to Empower employees through innovation and technology, enabling them to confidently guide customers to home ownership. As a Product Associate in Home Lending, you will create and maintain product roadmaps to help grow the business and improve the employee experience therefore improving the customer experience. These roadmaps will deliver work that aligns to the product vision, including conducting discovery and sizing of incoming requests. You're empowered to define and drive solutions across the organization working with various lines of businesses, design, legal, operations, finance, and technology teams to prioritize & deliver the roadmap. Using data, customer feedback, and customer research, create compelling product/experience proposals to influence internal stakeholders using Find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline

Requirements

3+ years of Product experience
Excellent communication and interpersonal skills
Ability to develop and prioritize the product backlog to ensure the team delivers high value features
Experience in product execution, analysis, data insights
Participate/lead collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
Customer-centric focus and keeps rapport with end users
Proficient in JIRA

Nice To Haves

BS/BA degree or equivalent experience
Product experience in consumer banking, lending products, payments, fintech
Ability to use adobe experience cloud
Problem solving and stakeholder management skills
Experience with data analysis
Presentation skills

Responsibilities

Create and maintain product roadmaps that align to the product vision
Partner with development teams within the Chase MyHome Product Group throughout the agile software development lifecycle (gather/write business requirements, translate into stories, launch, defect management etc.)
Conduct discovery for incoming requests and how the request will impact the system by understanding and determining job and data flow.
Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance, and technology teams to prioritize & deliver the roadmap
Create compelling product/experience proposals to influence internal stakeholders using data, customer feedback, and customer research.
Seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline
Manage work in a highly organized, flexible manner, while staying focused on critical scope