Home Lending Senior Product Associate

JPMorgan Chase & Co. • Jacksonville, FL

9h

About The Position

Our Home Lending Transformation team is looking for a Senior Product Associate
to join our Chase MyHome business unit to support Key Stakeholder Engagement and
other business management functions. Chase MyHome is a digital platform provided
by JPMorganChase to help Chase customers with various aspects of homeownership,
including calculating affordability, searching for homes, managing mortgages,
and understanding market trends.

As a Senior Product Associate on the Chase MyHome Product team, you will play a
crucial role in supporting the product development process and contributing to
business alignment around innovative solutions that address customer needs. In
support of Key Stakeholder Engagement for our platform, you will collaborate
with Product Team members and key business stakeholders in Home Lending to keep
stakeholders informed on the status of key priorities within our book of work.
Your work will directly contribute to the firm's success and help maintain our
reputation for excellence.

Requirements

• 3 plus years of work experience in a fast-paced corporate environment, ideally in the financial services industry
• Detail-oriented with ability to keep track of multiple due dates and effectively plan “right-to-left” leading up to key meeting and presentation dates
• Strong PowerPoint skills; prior Experience working on executive presentations and “telling the story”
• Strong writing skills, including brief narratives that capture updates on key initiatives
• Prior Experience with Agile product delivery
• Prior Experience working with JIRA, Align and Confluence workflow tools
• Proven ability to develop strong cross-functional working relationships within a collaborative team environment
• Ability to work under pressure with time constraints while responding to rapidly changing priorities
• Self-driven with ability to work independently with minimal supervision
• Bachelor’s degree

Nice To Haves

• Mortgage industry experience is a plus

Responsibilities

• Partner with Chase MyHome Product Team members to publish a weekly Key Initiative Update (our Chase MyHome “Newsletter”) that highlights progress around topics of interest for a broad audience of Home Lending business stakeholders
• Support the creation and upkeep of various executive leadership presentations both for bespoke meetings and re-occurring forums
• Manage and/or support various Stakeholder Engagement meeting forums to keep our business stakeholders engaged on various key initiatives in flight
• Support the Chase MyHome Product leadership team by tracking and updating our forward-looking book of work “roadmap”, including various presentation and formatting styles
• Apply critical thinking to identify and develop new ideas / innovations that will add value to the business and team, including but not limited to Key Stakeholder Engagement process improvements
• Manage other business management functions, which may include responsibilities such as upkeep of evergreen e-mail distribution lists, future meeting/calendar planning and attendee invites, Confluence pages, and other items

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level