Product Application Specialist

our team • East Stroudsburg, PA

1d

About The Position

SPX is a diverse team of unique individuals who all make an impact. As the Product Applications Specialist, you will work closely with Sales, Marketing, R&D, Engineering and Technical Services and be the leading expert on how Patterson-Kelley products are applied in a various range of systems and incorporate with other pieces of equipment.  In this role, you will also educate and train on a periodic basis to educate employees, representatives, engineers, and other customers on product lines.

Requirements

• High School Diploma
• 3 or more years working for a HVAC equipment manufacturer or distributor or 3 or more years working in a technical support or sales role in the HVAC industry
• Combination of education and experience is considered
• Comfortable working collaboratively within, and external to, with many employees in several different departments on a daily basis.
• Highly motivated to provide project deliverables on time and be able to establish priorities when multiple deliverables coincide.
• Ability to write in a clear and concise manner
• Ability to read, analyze, and interpret technical data
• Driver’s license and proof of insurance required
• The ability to use a computer to communicate, create, and access information

Nice To Haves

• Associate degree in mechanical engineering technology or related field with 5 or more years of experience
• Knowledge and experience with Microsoft Office software products including Word, Excel, Visio, PowerPoint, Outlook, Windchill PLM, and ERP (JD Edwards)
• Mathematical skills: Algebra, Geometry & Trigonometry

Responsibilities

• Be the leading expert on products and services
• Collaborate closely with Sales, Marketing, R&D, Engineering and Technical Service to ensure the quality, safety & timely delivery of all new product developments
• Help create technical and sales documentation on a proactive basis which will be used by Sales, Marketing and Technical Service to provide the highest level of support possible
• Work with the Production Drafters to evaluate Change Requests (CR’s) and provide input to the potential impact
• Help the Product Engineers develop sizing, pricing or application tools which will be used to help specify, apply and quote Patterson-Kelley equipment
• Provide technical information back to the Sales & Marketing Departments in the form of written specifications, manuals, application guides, etc.
• Offer innovative solutions to technically complex problems in applications both new and existing
• Periodic site visits with our representatives to analyze the reliability and user-friendliness of products
• Host presentations and training sessions on a periodic basis to educate employees, representatives, Engineers, and other customers on the product lines
• Operate on a proactive basis and help establish technical information that will be used to answer customer questions.
• Perform other responsibilities as assigned

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED