Product and Experiences Director

Abbott LaboratoriesAlameda, CA

About The Position

The Head of Product and Experiences (Digital Solutions) is the senior leader responsible for defining product vision, shaping the operating model, and driving execution across digital products and connected experiences. This role owns the strategic “why” and “what,” while providing the technical leadership and product judgment needed to guide the “how” through a team of Product leaders and Technical Product Owners. This role is intended for a product leader with strong technical credibility, prior hands-on software development experience, and a builder mindset. The ideal candidate combines startup-style speed, ownership, and pragmatism with the ability to scale teams, products, and delivery in a complex cross-functional environment. This leader will directly lead the Technical Product Owner function, strengthening technical product management across mobile, web, backend, platform, and shared experience services. The role also requires strong international perspective, cross-cultural fluency, and the ability to operate effectively across global teams and markets.

Requirements

  • 12+ years of experience across Product Management, Technical Product Management, Product Leadership, Engineering, or Technical Program Leadership.
  • Prior hands-on software development experience required; strong preference for candidates who began their career in software engineering or development.
  • Strong technical fluency across modern software delivery, including experience across mobile, web, backend, and platform or service-oriented environments.
  • Proven experience leading technical product teams, including Technical Product Owners, Product Managers, or similar roles.
  • Demonstrated ability to translate ambiguous business goals into product strategy, executable plans, and measurable outcomes.
  • Strong experience operating in cross-functional, matrixed organizations and influencing without formal authority.
  • Builder mindset with experience in startup, scale-up, or high-growth environments.
  • Excellent communication and stakeholder management skills across technical and non-technical audiences.
  • Strong international business acumen and cross-cultural leadership capability.
  • Significant international experience, including lived and/or professional experience across multiple regions; experience in both the US and Europe is strongly preferred.
  • Fluent English required; proficiency in at least two additional languages strongly preferred.
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Nice To Haves

  • Experience in regulated industries such as healthcare, med-tech, life sciences, or finance.
  • Familiarity with React Native, Go, Python, cloud platforms, CI/CD, observability, and modern quality engineering practices.
  • Experience scaling product operating models across multiple teams, geographies, and product lines.
  • Experience leading organizational change, not only product delivery.

Responsibilities

  • Own the product and experience strategy for Digital Solutions, aligning roadmap priorities to customer, patient, commercial, and business outcomes.
  • Lead, coach, and develop the Technical Product Owner organization, building a high-performing team with strong technical product management capability.
  • Provide leadership across TPOs with varying levels of technical depth, setting a consistent bar for execution, decision-making, and product accountability.
  • Translate company and portfolio strategy into clear product direction, outcome-based roadmaps, and measurable priorities.
  • Partner closely with Engineering, Architecture, Systems Engineering, UX, Program Management, Commercial, and R&D to turn strategy into scalable, high-quality releases.
  • Bring strong technical product leadership across mobile, web, backend, and platform services, with credibility in architecture, sequencing, and delivery trade-offs.
  • Drive clarity in ownership, decision rights, governance, prioritization, and execution cadence across the Products and Experiences operating model.
  • Ensure product discovery, delivery, quality, compliance, and release readiness work as one connected system.
  • Champion a builder culture with a startup mindset: high ownership, bias for action, rapid learning, and disciplined execution.
  • Use data and operating metrics to improve product outcomes, delivery predictability, throughput, quality, and customer impact.
  • Support platform reuse and shared capabilities in partnership with Platform, Architecture, and Engineering leaders.
  • Serve as the senior product and experience leader with executive stakeholders, ensuring clear communication of priorities, trade-offs, risks, and performance.
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