Product Analyst

WellSky•Overland Park, KS

4d•Onsite

About The Position

The Product Analyst is responsible for supporting the definition, delivery, and success of WellSky's current and future solutions. The scope of this job includes working with stakeholders to solidify solution requirements while becoming an expert at defining, analyzing, and documenting software-integration requirements. We invite you to apply today and join us in shaping the future of healthcare!

Requirements

Bachelor's Degree or equivalent work experience
At least 0-2 years relevant work experience
Experience with Revenue Cycle Management (RCM) processes, including billing, claims management, payer interactions, or revenue operations
Strong technical aptitude, with the ability to analyze system workflows, understand technical requirements, and collaborate effectively with engineering teams
Interest in or exposure to Artificial Intelligence (AI) and emerging technologies, with a curiosity for how they can enhance healthcare workflows and solutions

Nice To Haves

Experience supporting product management activities, such as backlog grooming, requirements documentation, or feature validation within an Agile development environment.
Experience assisting with product backlog maintenance and refinement activities in JIRA, including validating requirements, updating priorities, and tracking cross-team dependencies

Responsibilities

Manage requirements RCM initiatives in JIRA, ensure availability to scrum team, collaborate and track prioritization, and adhere to agile development principles with support from the solution manager.
Partner with Engineering, Client Experience, and Professional Services to help clarify requirements and support day‑to‑day delivery needs
Maintain current solution documentation and support compliance processes.
Assist with the creation and maintenance of learning guides and enablement materials for new and enhanced RCM features, including documenting workflows, expected behaviors, and common scenarios to support internal teams and client understanding
Perform analysis and validation of RCM workflows (billing, claims, payer processes, revenue impacts) to ensure solutions align with defined requirements
Support solution rollout activities by helping document gaps, triage feedback, and escalate issues appropriately
Demonstrate and effectively articulate current and planned solution features functionality to internal stakeholders.
Facilitate collaboration with stakeholders to create user stories based on defined requirements for small- to medium-sized projects that follow standard practices and guidelines.
Gather success criteria data and report on solution metrics, key performance indicators, and client adoption.
Perform other job duties as assigned.