Product Analyst

Zoro • Chicago, IL

4d • $49,000 - $81,700 • Hybrid

About The Position

As a Product Analyst at Zoro, you will partner with one or more product teams to provide the data-driven insights needed to improve the customer experience. In this role, you will help translate business questions into clear, measurable analysis.
Rather than just reporting "what happened," you will work alongside your team and mentors to explore why things happened by conducting descriptive and diagnostic analyses.You will reliably execute analytical tasks, contribute to experiment design, and communicate findings in a clear, accessible way for your partners. By identifying emerging trends and providing actionable outputs, you will play a foundational role in helping your team make informed roadmap decisions.

Requirements

• Bachelor’s degree in a relevant field or equivalent practical experience.
• 1-3 years of experience with SQL and relational databases.
• Understanding of key product metrics, user funnels, and performance drivers.
• Knowledge of statistical methods and hypothesis testing
• Strong communication skills with the ability to tailor insights to your audience.

Nice To Haves

• Proficiency in Python for data analysis, statistical modeling, or automation.
• Experience with BI and data visualization tools (Looker, Tableau, PowerBI, etc.)
• Experience using AI tools for exploratory data analysis and automation.

Responsibilities

• Support the tracking and analysis of key product metrics, user funnels, and behaviors to evaluate performance.
• Assist in translating business questions into structured analytical tasks, with guidance from product managers and senior team members.
• Support the execution and analysis of A/B tests and experiments using established tools and methodologies.
• Develop and maintain dashboards and reports based on defined requirements.
• Identify basic trends and patterns in data and contribute to broader team analyses.
• Collaborate with cross-functional partners to support product initiatives, following established frameworks and guidance.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees