Product Analyst – Quality Assurance + Support

Tuvoli•Nashua, NH

2d•Onsite

About The Position

This is a full‑time, on‑site Product Analyst – QA (Automation & Support) role based at Tuvoli HQ in Nashua, NH. We are seeking a quality‑focused professional with strong manual and automated testing experience to help ensure reliable, high‑quality software releases. This role is primarily responsible for QA execution, test automation, release validation, and production support, with some business analysis responsibilities. You will work closely with Engineering, Product, and Support teams to improve test coverage, reduce regressions, validate releases, and triage production issues.

Requirements

4+ years of experience in Quality Assurance, including hands‑on testing
Experience building and maintaining automated tests
Strong manual testing experience for web applications
Familiarity with defect tracking and release validation
Excellent attention to detail and analytical skills
Ability to quickly learn complex systems
Strong communication skills
Willingness to work on‑site in Nashua, NH

Nice To Haves

Experience with Cypress, ReadyAPI, or similar frameworks
FinTech or payments experience
Familiarity with Azure DevOps, Jira, GitLab, Confluence
Experience supporting production systems
Knowledge of CI/CD pipelines

Responsibilities

Design, execute, and maintain manual and automated tests for web‑based applications
Build and expand automated regression and smoke test suites
Perform functional, regression, integration, and UAT testing
Validate builds and confirm release readiness prior to production deployment
Identify, track, and verify resolution of defects
Continuously improve QA processes, tooling, and coverage
Triage and reproduce reported issues from internal teams and customers
Assess severity, document findings, and coordinate with Engineering on resolution
Support root‑cause analysis and post‑release validation
Partner with Product and Engineering on QA planning for release cycles
Participate in release readiness reviews and post‑release smoke testing
Review acceptance criteria for clarity and testability
Identify edge cases, risks, and quality gaps during planning and refinement
Communicate test status, risks, and results to technical and non‑technical stakeholders
Participate in sprint ceremonies and release discussions