Product Analyst - GlobalLINK, Assistant Vice President

State Street • Boston, MA

19d

About The Position

Purpose of Role:
Responsible for working with GlobalLINK & Markets stakeholders, partners to understand, analyze, and document business and technical requirements for LINK enhancements and integrations.
Manage LINK work streams coordination with business units, individual product team SMEs, development, quality assurance, external clients and core corporate functions on a daily basis.
Major Responsibilities:
Work with GlobalLINK & Markets product managers, business SMEs, clients and other stakeholders to create detailed business requirements and define functional requirements including constructing client solutions, workflow charts, report specifications, diagrams and screen mockups.
Partner with QA teams to define test cases and validate that solutions meet business needs.
Track, manage, and resolve defects throughout the testing and production phases.
Document and track production incidents ensuring proper escalation and resolution. Support post-implementation reviews and continuous improvements efforts.
Administration of system documentation including product development schedules, release schedules, bug tracking, etc. Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Communicate and collaborate effectively with many different team members across the business and technology areas. Facilitate and perform reviews of the project plan to ensure key timelines are sufficiently met and that there is consistency in the communication to project partners and senior managers.
Individual Contributor
Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
Ensure that the highest level of the Code of Conduct is displayed in your behaviour
Provide appropriate management information as required to support business unit decision making
Support the ‘Risk Excellence’ culture within the business
Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Requirements

• Bachelors degree; Masters preferred
• Demonstrated excellent written and oral communication skills
• Direct experience in the electronic trading of financial instruments, including but not limited to corporate FX, FX workflow, settlements, Swift messaging and settlement instructions.
• 7+ years as a system analyst or business analyst in capital markets, foreign exchange, or other financial services environment
• Analytical mindset to diagnose technical and business issues and drive resolutions efficiently
• Advanced skills with MS Office suite (including Excel, PowerPoint, Visio) and Atlassian suite (JIRA, Confluence)
• Knowledge and understanding of trading transfer protocols including FIX, SWIFT and experience in implementing API-based solutions
• Excellent prioritization and resource management skills.
• Demonstrated skill driving results with imperfect information.
• Strong communication, organization and interpersonal skills.
• Financial services industry experience. Specifically, with electronic trading of FX and post-trade settlements.
• Detail oriented and self-motivated.

Nice To Haves

• Electronic Trading System Workflow and User Experience design experience a plus.

Responsibilities

• Work with GlobalLINK & Markets product managers, business SMEs, clients and other stakeholders to create detailed business requirements and define functional requirements including constructing client solutions, workflow charts, report specifications, diagrams and screen mockups.
• Partner with QA teams to define test cases and validate that solutions meet business needs.
• Track, manage, and resolve defects throughout the testing and production phases.
• Document and track production incidents ensuring proper escalation and resolution. Support post-implementation reviews and continuous improvements efforts.
• Administration of system documentation including product development schedules, release schedules, bug tracking, etc. Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Communicate and collaborate effectively with many different team members across the business and technology areas. Facilitate and perform reviews of the project plan to ensure key timelines are sufficiently met and that there is consistency in the communication to project partners and senior managers.
• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
• Ensure that the highest level of the Code of Conduct is displayed in your behaviour
• Provide appropriate management information as required to support business unit decision making
• Support the ‘Risk Excellence’ culture within the business
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
• For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level