Producing Team Lead, Mortgage Closing - West Coast

Lower

10d • $72,000 - $87,000 • Remote

About The Position

We are a nationwide mortgage lender specializing in residential and commercial lending. The Producing Closing Team Lead works directly with the Closing Manager to manage the day-to-day functions of the Closing Department, while continuing to carry a pipeline of their own. The Team Lead will also work directly with the closing team members to assess and resolve loan level items.

Requirements

• Experienced closer with 3+ years of senior-level closing experience, including FHA, VA, Conventional, Jumbo, ARM, DPA/Bond, and HELOC/HELOAN loans (all required).
• Prior leadership experience with proven ability to mentor, coach, and motivate staff.
• Thorough knowledge of federal, investor, and bank regulations.
• Proficient with Encompass mortgage loan system, imaged-based loan document storage, Microsoft Office, and database reporting.
• Strong communicator with excellent verbal, written, and interpersonal skills.
• Analytical and detail-oriented, with strong problem-solving, time management, and organizational abilities.
• Comfortable implementing policies and procedures and collaborating across all levels of staff and management.
• High School Diploma or equivalent required.

Responsibilities

• Maintain and close your own pipeline of loans while overseeing daily activities of the loan closing department.
• Lead and manage the closing team, ensuring operational efficiency, compliance with company, federal, state, investor, and regulatory guidelines, and outstanding customer service.
• Partner with Sales, Compliance, and other operational areas to align processes, resolve issues, and support business growth.
• Develop and implement policies, procedures, and new processes to improve efficiency, technology adoption, and scalability.
• Provide coaching, mentorship, and training to closers and operational staff; facilitate ongoing development programs to build team capability.
• Monitor performance, deliver feedback, and support talent development through both informal coaching and formal evaluation processes.
• Review, approve, and document exception conditions or non-routine actions; resolve complex or sensitive issues and provide research and resolution support to management.
• Prepare and deliver reports and performance insights to management and sales leadership as needed.
• Stay current on industry laws, regulations, and exceptions impacting loan closing functions.

Benefits

• Extended benefit offerings including medical/dental/vision, life insurance short- and long-term disability, and parental leave
• Paid holidays and paid time off
• 401K with company match
• Discounts on home mortgage refinances or purchase

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED