Produce/Lead Clerk

Kroger•Dearborn, MI

1d•Onsite

About The Position

The Produce/Lead Clerk is responsible for creating outstanding customer experiences through exceptional service, maintaining a safe, clean, and fresh environment, and achieving sales and profit goals for the Produce department. This role involves directing and supervising all functions, duties, and activities within the Produce department, supporting day-to-day operations, and embracing the Customer 1st strategy to encourage excellent customer service. The clerk is expected to demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Minimum 18 years of age
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Current food handlers permit once employed

Nice To Haves

Management experience preferred
Produce experience

Responsibilities

Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
Develop adequate scheduling to manage customer volume throughout hours of operation.
Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
Offer product samples.
Inform customers of produce specials.
Review/inspect products for quality and freshness and take appropriate action with those items.
Utilize Fresh Insights to ensure proper sell through and shrink reduction.
Recommend produce items to customers to ensure they get the products they want and need.
Develop and implement a department business plan to achieve desired results.
Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
Implement merchandising promotional plan for the department.
Keep all department associates current with present, future, seasonal and special ads.
Help to monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Help to ensure price integrity including shelf tags and promotional signs.
Assist in the inventory process.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.