Procurement Manager

BrazeNew York, NY

About The Position

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. We are looking for an experienced, detail-oriented, and highly collaborative Procurement Manager to join our team. Reporting directly to the Senior Director of Procure-to-Pay, this position sits within the Finance Operations function. In this role, you will lead complex contract negotiations, optimize our overarching procure-to-pay operations, and directly manage a team of two individuals. We operate in a fast-paced technology environment, so strong operational experience in the SaaS industry is highly preferred. You will also be the primary owner from the Procurement side of our contracting and purchasing systems. We utilize Ironclad for our Contract Lifecycle Management (CLM), which is fully integrated with Coupa for our procure-to-pay workflows. A candidate with hands-on operational experience navigating and optimizing these two systems will thrive in this role.

Requirements

  • Education: Bachelor’s degree in Business Administration, Finance, Supply Chain, or a related field.
  • Experience: 3+ years of experience in procurement, contract management, commercial operations, or a related field, with a heavy emphasis on operational workflows and negotiating complex agreements.
  • People Management: Proven experience directly managing and coaching direct reports, with the ability to lead professionals across both procurement and contract administration functions.
  • Negotiation Skills: Exceptional negotiation skills with a deep understanding of commercial legal terms, risk allocation, and standard contracting principles.
  • Communication: Excellent written and verbal communication skills, with the ability to translate complex legal and procurement jargon into clear, actionable business advice for stakeholders.

Nice To Haves

  • SaaS Industry Experience: Strong background working within the SaaS or software industry, with a solid understanding of software licensing, subscription models, and privacy/data security standards.
  • System Expertise: Hands-on, administrative-level experience with Ironclad (or a similar CLM) and Coupa (or a similar P2P system). Experience managing the integration and data mapping between the two is a massive plus.
  • Agility: Ability to thrive in a high-growth, fast-paced environment while managing competing priorities.

Responsibilities

  • Team Leadership: Manage, mentor, and develop a team of procurement and contracts administration professionals, providing cross-functional guidance on purchasing workflows, negotiation strategies, operational efficiency, company policies, and career growth.
  • Complex Negotiations: Review, and negotiate a wide variety of commercial agreements, including SaaS agreements, Master Services Agreements (MSAs), Statements of Work (SOWs), Non-Disclosure Agreements (NDAs), and Data Processing Agreements (DPAs).
  • System Optimization: Act as the subject matter expert for our contracting and purchasing tools. Oversee the contract workflow in Ironclad and ensure seamless integration and operational data flow with Coupa for our procure-to-pay (P2P) processes.
  • Cross-Functional Collaboration: Partner closely with Legal, Finance, Security, and internal business stakeholders to ensure contracts and vendor purchases align with company risk tolerance, budget, and business objectives.
  • Process Improvement: Continuously identify opportunities to streamline both the contract lifecycle and the procurement intake process, reducing bottlenecks and improving the speed of execution without compromising on risk management or operational excellence.

Benefits

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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