Procurement Contract Operations Lead

GoTo • Duhok, NC

1d • $65,000 - $0 • Remote

About The Position

As a Procurement Contract Operations Lead, you will own contracting operations end-to-end, driving clean intake, fast routing, playbook-based redlines, and disciplined Contract Lifecycle Management (CLM) hygiene. You will lead Artificial Intelligence (AI) enabled improvements across intake, drafting, and controls to increase speed and consistency with clear human oversight. You will help the business balance speed, value, and risk, enabling faster deals without unmanaged exposure. You’ll keep Category Managers focused on commercial outcomes while Legal, Security, and Privacy make the risk decisions.

Requirements

• Bachelor’s degree in Business, Supply Chain, or related area.
• 3–5 years of experience in contract operations, contracting workflow, or procurement operations in a technology environment, with demonstrated success coordinating with Legal, Security/Privacy, Finance, and business stakeholders to move agreements through review and signature.
• Hands-on experience with CLM systems (administration, metadata standards, reporting, audit-ready hygiene) and working knowledge of NetSuite, Workday, or similar ERP/procurement platforms.
• Strong process-improvement mindset, including building repeatable intake standards, playbooks, and templates, and applying AI and automation (for example, intake validation, clause comparison, deviation detection, metadata extraction, routing triggers) with clear controls.
• Excellent organizational, written, and verbal communication skills, with the ability to manage multiple in-flight deals, drive follow-ups, and maintain strong cross-functional relationships.

Responsibilities

• Own intake quality and gating, leveraging automation and AI to validate scope, spend, term, data/PII, IP, and approvals, and ensure every request is intake-ready before routing to Legal or Security/Privacy.
• Produce AI-accelerated first-pass contract packages using approved templates and clause playbooks, including required addenda (DPA, BAA, AI addendum, SESA) based on predefined triggers, with disciplined human review and version control.
• Run end-to-end deal coordination, drive follow-ups, and escalate blockers to keep deals moving.
• Orchestrate cross-functional reviews with Legal, Security/Privacy, and Finance by consolidating inputs into one controlled markup, maintaining version control, and preparing clean summaries of open issues for decision-makers.
• Manage execution, closeout, and AI-enabled improvement by drafting low-risk agreements within approved playbooks (NDAs, standard termination letters, POC agreements, standard order forms/SOWs with no protected-clause deviations), routing e-signatures, maintaining audit-ready CLM storage and metadata hygiene, and contribute to the AI roadmap for supplier contracting (intake validation, clause and metadata extraction, deviation detection, routing triggers) with clear controls.

Benefits

• Comprehensive health benefits, life insurance, family-forming support programs
• Paid holidays, volunteer time off, and quarterly self-care days and no meeting days
• Tuition and reading reimbursement programs to support your continuous learning and professional growth
• Thrive Global Wellness Program, Confidential Employee Assistance Program (EAP)
• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
• Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level