Procurement Assistant

Solenis•Wilmington, DE

10d•Hybrid

About The Position

As Procurement Assistant you will be responsible for managing purchase orders for finished goods shipped directly from external suppliers to North American customers. You will act as a key connector between suppliers, Customer Service, Sales, and Logistics to ensure accurate, on-time, and compliant order fulfillment. This position plays an important role in protecting service levels, ensuring documentation accuracy, and supporting smooth coordination across multiple partners.

Requirements

Experience working in procurement, supply chain, customer service, or order management environments
Strong working knowledge of SAP
Solid analytical and numerical skills
Advanced proficiency in Microsoft Office, particularly Excel (pivot tables, VLOOKUP, data analysis)
Ability to manage multiple priorities, follow up persistently, and maintain high attention to detail
Strong communication and coordination skills, with the ability to work effectively across teams and external partners

Nice To Haves

Bachelor’s degree in Supply Chain, Business, Science, or a related field
5+ years of relevant procurement or order management experience
Experience managing documentation and compliance requirements in a supply or distribution environment

Responsibilities

Place and manage purchase orders with third-party suppliers shipping finished goods directly to NA customers
Obtain and track vendor order confirmations, including expected shipment dates, and proactively communicate updates or risks to Customer Service Representatives (CSRs) and Commercial teams
Act as the primary liaison between CSRs and vendors when issues arise, delivery changes are required, or customer needs shift
Update purchase orders and related sales orders as delivery dates or quantities change
Coordinate freight arrangements with vendors or Logistics providers, including support for expedited shipments to meet customer deadlines
Perform goods issue transactions once Bills of Lading (BOLs) are received; actively follow up on missing BOLs to ensure timely month-end processing
Send required shipment documentation to vendors, including labels, BOLs, SDS, and other special documents
Pursue and maintain critical documentation such as Certificates of Analysis (COAs) and Proofs of Delivery (PODs)
Monitor and follow up on missing confirmations and goods movements using regular system reports
Enter and manage SIRS incidents for customer complaints related to third-party supplied materials, and follow up with vendors to obtain root cause responses
Communicate shipment risks, delays, or vendor issues that may impact customer deliveries