Procurement Analyst I
About The Position
The Procurement Analyst plays a critical role in supporting Enhanced Bill Review Programs by securing essential medical documentation, including itemizations and medical records needed to process claims accurately and efficiently. This position involves proactive outreach to providers, managing inbound inquiries, and ensuring all documentation meets quality and compliance standards, including HIPAA regulations. The Procurement Analyst is detail-oriented, organized, and thrives in a fast-paced environment where meeting production goals and collaborating with team members are key to success. This is an onsite position reporting to Fort Worth, TX.
Requirements
- Excellent verbal and written communication skills with a focus on phone etiquette
- Proficient in Microsoft Office applications
- Attention to detail
- Exceptional organizational skills
- Ability to work independently and within a team environment
- Ability to work in a fast-paced production environment
- High school diploma or equivalent
- 6 months to 1 year of office experience
Nice To Haves
- Outbound call center experience preferred
- Data Entry experience preferred
Responsibilities
- Spend approximately 80-85% of the shift making outbound calls to providers to obtain required information; may also send email or fax requests
- Respond to inbound calls regarding claim status and related inquiries
- Maintain accurate records of all communications between the company, providers, and referring clients
- Verify that all documentation received is complete and accurate in accordance with established Quality Assurance protocols
- Escalate issues or concerns to the appropriate Lead, Supervisor, or Manager as needed
- Ensure HIPAA compliance in all communications and documentation
- Consistently meet production standards and quality benchmarks
- Collaborate with team members and management to achieve departmental goals; proactively identify and report potential issues
- Assist with training and onboarding of new employees as required
- Additional duties as assigned
Benefits
- Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
