Procure to Pay Global Process Owner

Owens Corning•Toledo, OH

3d•Onsite

About The Position

The global Procure to Pay (P2P) process encompasses all activities from purchase requisition and purchase order creation, vendor help, supply chain support, payables processing, vendor dispute management, and vendor payments for our three global businesses Doors, Insulation and Roofing. The P2P Global Process Owner is responsible for the design, implementation, and governance of the global P2P processes. Key stakeholders and partners of the P2P GPO include business leadership, specifically Sourcing, Global Information Services, Supply Chain and Treasury, The P2P GPO is responsible for delivering the following: Develop and drive the vision and strategy for the global end-to-end P2P process Ensure global standardization, including systems and technology solutions required to support this objective and adjudicate exceptions to the standard when required Ensure compliance with applicable standards and policies Foster a continuous improvement mindset within the P2P team to gain efficiency and effectiveness Build strong relationships with business partners (listed above), earning a full seat at the table to establish a best-in-class customer experience strategy Recruit, develop and retain an agile, high-performing and innovative team Lead change management with appropriate stakeholders Ensure the P2P team is working in support of long-term business objectives Support business growth initiatives with M&A integration and system deployment activities associated with these activities. The position reports to: Director, Process Excellence in GBS Span of control: 2 direct reports

Requirements

5 – 7 years related experience in Procure to Pay, Shared Services, or Global Business Services including leadership
Bachelor’s degree
Strong understanding of ERP systems (SAP experience preferred)
Demonstrated expertise in P2P process design, transformation, and optimization in a global, matrixed environment
Experience with digital transformation initiatives in a shared services or GBS environment.
Onsite at our Toledo World Headquarters
Work stream process knowledge and experience: In depth process knowledge, best practice, and industry knowledge as well as application.
Leadership: Proven ability to lead cross-functional teams and drive change in a complex organization.
Stakeholder Management: Ability to manage stakeholders globally with multiple time zones and diverse cultures.
Judgment and Decision Making: Recognizes issues, problems, or opportunities and determines when action is needed. Chooses appropriate action by formulating clear decision criteria and evaluates options by considering implications and consequences.
Project Management: Ability to organize and plan complex projects by identifying critical tasks, required resources, and driving to completion.
Continuous Improvement Knowledge: Demonstrates ability to recognize waste and drives waste elimination efforts.
Change Management: Demonstration of preparing, equipping and supporting individuals to successfully adopt change to drive organization outcomes and success.
People management experience with a strong commitment to talent development and team leadership.
Excellent communication skills – both interpersonal and written
Strong analytical and problem-solving skills, with a results-driven mindset
Thrives in a team environment
Ability to adapt to a changing and fast-paced work environment
Strong time management and organizational skills

Responsibilities

Serve as the ultimate owner of the global Procure to Pay process.
Develop and maintain the global P2P strategy, establishing best practices and driving standardization across all regions and business units.
Continuous Improvement: Identify opportunities for process optimization, automation, and cost reduction.
Partner with P2P execution team and other stakeholders to identify, evaluate and implement process improvements at every level and stage of the P2P cycle that are scalable for the enterprise.
Enhance customer experience focusing on making processes easy for stakeholders (vendors, end-users).
Drive commitment while reducing redundancies resulting in effective and efficient service delivery.
Identify success metrics and continuously monitor process health.
Stay current on emerging trends in P2P space and benchmark against current state.
Partners with appropriate stakeholders, ensure resources are properly trained across P2P processes.
Define and enforce process standards, policies, and procedures.
Ensure compliance with internal controls, corporate policies, and regulatory requirements.
Govern the overall end to end process ensuring the processes are standardized globally.
Ensure a structure governance model is applied as changes are reviewed for approval.
Create and operate a framework to review alternative solutions identified
Implement change management following a structured governance model.
Lead change management efforts and develop training programs to ensure successful adoption of process changes and new technologies.
Inspire adoption of a standard P2P process with regional and local requirements customized only when necessary.
Partner with IT to assess, select, and implement technology solutions (e.g., ERP, workflow automation, supplier portals) that enhance the P2P process.
Work with our IT partners to identify technology roadmap and drive integration.
Ensure alignment and lead global standardized P2P systems deployments.
Develop an understanding of best-in-class technology solutions available and assist with the evaluation for implementation.
Continuous evaluation of the implemented tools to identify opportunities for improvement.
Understand business technology objectives and become a strategic partner in driving them to completion.
Ensure that process requirements are incorporated into S4 design, configuration, and roll-out plans.
Work closely with IT and business stakeholders to optimize S4 functionality in alignment with global process standards and business needs.
Lead, coach, and mentor a high-performing global team within the P2P function.
Foster a culture of learning, professional growth, and collaboration where everyone feels included and valued.
Inspire and motivate team members, promote inclusion and diversity, and facilitate open communication to ensure strong engagement and high morale.
Identify and nurture emerging talent, conduct regular performance reviews, and create development plans to build capabilities and support career advancement.
Effectively builds a diverse team with competent people using the appropriate mix of internal promotions and external recruitment to satisfy near-term performance, longer-term succession needs and ensures the organization has the necessary outstanding talent.
Engages in self-growth and personal development.
Creates succession plans and is involved in personal development plans for identified successors.
Collaborate with Procurement, Accounts Payable, IT, Finance, and business leaders to understand needs, align priorities, and deliver effective solutions.
Develop strong relationships with key stakeholders within the corporate functions and businesses.
Utilize strong partnerships with stakeholders for purposes of identifying process improvements, driving change, and ensuring compliance.
Provide regular communication and updates to stakeholders.