Processor

Alcova Mortgage LLC•Roanoke, VA

5d•Remote

About The Position

The Processor plays an integral role in the mortgage origination loan process within ALCOVA Mortgage. The Processor is responsible for reviewing and validating all information presented on the Loan Application by the borrower. Processors work closely with Loan Officers and borrowers to ensure loan applications are thoroughly completed and adhere to Company, investor, and industry established standards. The Processor must have excellent 'people skills' and be driven with the desire to make sure every client has a positive experience with ALCOVA Mortgage.

Requirements

High school diploma or equivalent
Minimum of at least one year of mortgage processing experience required. Relevant experience may be considered
Working knowledge of Encompass, Desktop Underwriter, Loan Prospector, GUS, Microsoft Office (Word, Excel, and Outlook), and Internet applications
Knowledge of regulatory and compliance guidelines and required state and federal disclosures
Ability to adapt to changing environments, situations, and job responsibilities
Capacity to work in a team-orientated environment from a remote workplace
Ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment
Strong organizational and time management skills to balance workload and meet deadlines
Must be willing to assist teammates and build strong relationships with Loan Officers and Operations team members to achieve closing goals
Excellent interpersonal and communication skills (verbal and written)
Self-starting, self-reliant, highly motivated and dependable
Technologically savvy and comfortable learning new computer systems and programs
Working knowledge of state and federal lending guidelines and a thorough understanding of the processes and procedures
Knowledge of Fannie Mae, Freddie Mac, FHA, USDA, VA, and other investor guidelines.
Working knowledge of the VA Portal
Ability to operate under immense pressure and manage stress well
Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas

Responsibilities

Handles all areas of mortgage loan processing, such as: analyzing income and asset documentation, reviewing appraisals, sales contracts, and titles, submitting files to an Automated Underwriting System, processing loans in Encompass (loan origination system) and ordering mortgage insurance
Collects documentation as required to support information provided on the loan application
Ensures accuracy and completeness of all files and submits completed loan files to Underwriting
Thoroughly reviews and resolves any and all documentation or factual discrepancies prior to submission of the loan to the Underwriting Department
Reviews file documentation to ensure all necessary items have been requested (e.g., purchase contracts, bankruptcy papers, trust documents, etc.)
Orders third-party reports
Maintains dialogue with Loan Officers, Branch Managers, borrowers, lenders, title companies, and other parties as needed
Must maintain mortgage loan information confidentiality
May manage multi-state loan pipeline of loans
Communicates to Processing Manager if unable to achieve a timeline or to resolve an error
Escalates any suspected fraudulent files to Compliance Team
Manages key dates, such as: lock expiration, contingency date, contract date, credit doc expiration, and all compliance related dates
Partners with Loan Officers and Underwriters on difficult and/or exception transactions
Assists Quality Control, Closing, and Post-Closing Departments on loan files, when necessary