PROCESSING SPECIALIST

Cadence Innovations Group•South Jordan, UT

About The Position

A veteran owned business since 2002, Alpha Warranty Services is an award-winning, nationally recognized Vehicle Service Contract provider. As the company’s Processing Specialist, you are responsible for the timely and accurate entry of all new business in the company database. You will stretch your talents as you work to maintain an in-depth knowledge of our available products and services, and successfully communicate with multiple departments to ensure compliance requirements are met. Your attention to detail and accurate work is essential for success in this role. We value Doing the Right Thing, Focusing on the Customer, Taking Action, Being Accountable, and Enjoying Life! Are we a match? Apply now!! At Alpha Warranty, you’ll have the opportunity to connect and collaborate with members of our awesome team for success in your job responsibilities, which, in addition to what we’ve described above, also include:

Requirements

You have at least 1+ year of data entry experience
You have working knowledge of Microsoft Office and Outlook
You have exceptional organizational skills
You can analyze data with accuracy and focus
You have excellent communication and interpersonal skills
You have working knowledge of a task tracking system such as Microsoft CRM
You understand product development
Problem solver with sound judgment and working analytic skills- Are you continually in audit mode throughout your daily work?
Ability to learn and adapt to new processes and procedures.
Handle multiple tasks simultaneously while maintaining accuracy and quality.
Prioritize workload to meet deadlines effectively.
Attention to detail in all aspects of work, ensuring accuracy and minimizing errors.

Responsibilities

Enters Agent and Dealership Data into company database
Verifies accuracy of information provided by the sales team, communicates effectively to receive necessary documentation timely
Calculates agent commission adjustments per request
Establishes, maintains, and updates files, records, and other documents to meet company compliance standards
Audits data entry of self to guarantee accuracy and reduce risk
Manages request queue to ensure project and daily deadlines are met
Identifies problems and researches alternatives through testing and consulting with peers
Tracks request success and key performance indicators through department reporting dashboard
Participates in cross-functional teams to explore process improvement initiatives, measure results, and refine processes to achieve business objectives

Benefits

An exceptionally supportive company culture that places people over profit
Consistent Monday – Friday schedules
Fair and competitive compensation + bonus opportunities
Health insurance options with generous company contributions
Dental and Vision coverage
Life and Disability insurance (100% company paid + options for more!)
401k match program with immediate vesting
Paid Time Off (PTO) and Paid Holidays
Paid Volunteerism Time Off (VTO) to support your community
Legal and Pet insurance options
Free Roadside Assistance for your personal vehicle
Tuition Assistance Program
Ongoing professional training and development
Employee incentive and recognition programs
A new, state-of-the-art office building with outstanding features and amenities, including free onsite fitness center, basketball court, game room with bowling alley, and electronically adjustable workstations