Processing Specialist

Amynta Group • Schaumburg, IL

7d

About The Position

We’re thrilled that you are interested in joining us here at the Amynta Group! Support the processing of contracts through entry, editing and applying payment. Provide excellent customer service to our customers in a call center environment. Essential Duties and Responsibilities: Review monthly dealer billing statements Audit and prepare contract batches for processing Process between 1500-2000 contracts per month, including entry, editing, cancelling and applying payment. Provide customer service to agents, dealers, lienholders and contract holders Process contracts determined by claim personnel as ‘not found’ in SCS system (‘Not Founds’) Execute contract cancellations, mail cancellation refund checks and cancellation extract process Assist with the distribution of month end reports Assist in the billing of outstanding balances 60-90 days past due Receive, distribute and handle daily mail Create, print, email or mail rejection letters Process financed contracts in the SCS system Including billing the finance company Transfer contracts when vehicle sold by contract holder Assist with onsite and off-site document retrieval Assist with creating and updating department procedures Update dealer reports Follow departmental procedures and SSAE 18 controls Departmental filing, as needed Assist with phone coverage for reception Gatekeeper of Processing email and faxes received Function as Mail Room Coordinator as needed.

Requirements

• High school diploma or General Education Degree (GED) or equivalent experience
• Minimum one to three years’ experience in data entry with minimum of 8,000 to 10,000 KPH with 85% accuracy
• Excellent customer service skills
• Computer proficiency
• Excellent organization skills
• Self-starter, one who takes initiative
• Excellent verbal and written communication skills
• Ability to work independently and within a team environment

Responsibilities

• Review monthly dealer billing statements
• Audit and prepare contract batches for processing
• Process between 1500-2000 contracts per month, including entry, editing, cancelling and applying payment.
• Provide customer service to agents, dealers, lienholders and contract holders
• Process contracts determined by claim personnel as ‘not found’ in SCS system (‘Not Founds’)
• Execute contract cancellations, mail cancellation refund checks and cancellation extract process
• Assist with the distribution of month end reports
• Assist in the billing of outstanding balances 60-90 days past due
• Receive, distribute and handle daily mail
• Create, print, email or mail rejection letters
• Process financed contracts in the SCS system Including billing the finance company
• Transfer contracts when vehicle sold by contract holder
• Assist with onsite and off-site document retrieval
• Assist with creating and updating department procedures
• Update dealer reports
• Follow departmental procedures and SSAE 18 controls
• Departmental filing, as needed
• Assist with phone coverage for reception
• Gatekeeper of Processing email and faxes received
• Function as Mail Room Coordinator as needed.

Benefits

• This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.
• The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
• https://cigna.com/legal/compliance/machine-readable-files

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees