Processing Manager

Golden Empire Mortgage Inc • Los Gatos, CA

7d • $25 - $32 • Onsite

About The Position

Under supervision of the Branch Manager, the Processing Manager is responsible for setting goals for the department and interface regularly with the team to assure the mortgage closing transaction progresses smoothly. Directing loan processors and ensuring that the application review and lending process comply with company operational standards as well as federal and state regulations.

Requirements

• Requires 5 years’ experience in the related area as in individual contributor.
• 3 years of supervisory experience may be required.
• Extensive knowledge of the function and department processes.
• Strong communication skills
• Multi-tasking skills
• Detailed-oriented.
• Strong loan processing skills
• Compliance skills
• Excellent customer service skills
• Effective verbal and written communication skills
• Managing skills

Responsibilities

• Manages the loan processing operations team that originates, processes, and closes various types of loans.
• Establishes processes and procedures to maintain accuracy and completeness of required documentation.
• Develops and sets operating performance metrics and standards for speed, quality, and customer service.
• Oversees the preparation of reporting for internal departments and external agencies.
• Develops training and communication mechanisms that inform the team of regulatory requirements and updates.
• Manages subordinate staff in the day-to-day performance of their jobs.
• Other job duties assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees