Processing Assistant

State of North Carolina

About The Position

This position provides administrative/clerical support to a number of professional and specialty staff. This includes: data input/retrieval; creating authorizations; processing claims; ordering aids, appliances, AT, and other equipment; setting up case files; corresponding with consumers, vendors, visitors, and other DSB staff (written and verbal); making copies; filing; and others as assigned. This position also provides general office support such as: answering phones; mail retrieval distribution; greeting visitors; checking in equipment; sending faxes; and provides basic technical support for computers, software programs, and other office equipment.

Requirements

  • High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

  • Demonstrated experience working with general office equipment.
  • Demonstrated experience having proficient computer skills.
  • Demonstrated experience providing excellent customer service

Responsibilities

  • data input/retrieval
  • creating authorizations
  • processing claims
  • ordering aids, appliances, AT, and other equipment
  • setting up case files
  • corresponding with consumers, vendors, visitors, and other DSB staff (written and verbal)
  • making copies
  • filing
  • answering phones
  • mail retrieval distribution
  • greeting visitors
  • checking in equipment
  • sending faxes
  • provides basic technical support for computers, software programs, and other office equipment

Benefits

  • The State of North Carolina offers excellent comprehensive benefits.
  • Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
  • Employees also receive paid vacation, sick, and community service leave.
  • In addition, paid parental leave is available to eligible employees.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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