Processing Assistant - Dental

Cabarrus Health Alliance • Kannapolis, NC

15d

About The Position

The Processing Assistant for the dental program supports clinical and community activities by handling customer service, data entry, word processing, and performing clerical duties.

Requirements

• Graduation from high school or equivalent.
• Must have excellent customer service skills
• Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques
• Knowledge of business English, spelling, and arithmetic
• Ability to follow and apply policies and procedures
• Must be able to type at a reasonable rate of speed
• Ability to communicate effectively and to maintain effective working relationships with clients, community partners, school administrative staff, nurses and the general public

Nice To Haves

• Associates degree or higher preferred.
• Experience in medical or dental front office.
• Experience with medical/dental software and NC Tracks.
• Fluency in English and Spanish preferred

Responsibilities

• Greets and registers patients and visitors
• Interviews clients and obtains financial information, medical and personal data
• Ensures confidentiality of data, obtains necessary signatures for release of confidential data
• Maintains dental appointment schedule within specified scheduling guidelines
• Provides orientation to new patients
• Maintains working knowledge of NC Medicaid, NC Tracks, iDentalSoft software and common insurance plans

Benefits

• The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, floating holiday, new hires start out with two vacation and sick days and begin accruing immediately, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more.
• Prior local and state government years of service count toward calculating vacation accrual rate!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees