Process & Technology Manager for Technology Resiliency

Ascension

2d • Remote

About The Position

Architectural Resilience Design: Lead the engineering and documentation of end-to-end technology recovery strategies, translating high-level business continuity requirements into technical architecture for infrastructure, cloud services, and application stacks.
Technical Risk & Impact Modeling: Execute deep-dive dependency mapping and Business Impact Analysis (BIA) to identify single points of failure, quantifying risk across networking, compute, and core services (AD, DNS, DHCP) to drive remediation.
Infrastructure Strategy Validation: Direct the technical validation and continuous stress-testing of recovery procedures, ensuring that $RTO$ (Recovery Time Objective) and $RPO$ (Recovery Point Objective) targets align with actual system failover capabilities.
Cross-Functional Technical Leadership: Serve as the subject matter expert (SME) within project lifecycles to embed "resilience-by-design" into new implementations, performing rigorous technical assessments of both internal builds and third-party vendor recovery postures.
Data-Driven Process Optimization: Engineer and maintain complex data telemetry to monitor resilience health, performing root-cause analysis (RCA) on recovery gaps and leveraging trend data to automate and streamline disaster recovery workflows.

Requirements

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.
• Certification credentialed from the International Association of Information Technology Asset Managers preferred.

Nice To Haves

• Technical Project Management Mastery: Proven track record leading complex, high-stakes technical initiatives; must possess the ability to bridge the gap between high-level project governance and deep-stack technical implementation across networking, compute, and telephony.
• Specialized Recovery Expertise: Extensive experience in Disaster Recovery (DR) orchestration, including the development, maintenance, and validation of enterprise-level failover strategies and the management of $RTO/RPO$ metrics.
• Healthcare Industry Acumen: Preferred background in healthcare environments, demonstrating a nuanced understanding of clinical application interdependencies, HIPAA/regulatory availability requirements, and the impact of technology resilience on patient care.

Responsibilities

• Architectural Resilience Design: Lead the engineering and documentation of end-to-end technology recovery strategies, translating high-level business continuity requirements into technical architecture for infrastructure, cloud services, and application stacks.
• Technical Risk & Impact Modeling: Execute deep-dive dependency mapping and Business Impact Analysis (BIA) to identify single points of failure, quantifying risk across networking, compute, and core services (AD, DNS, DHCP) to drive remediation.
• Infrastructure Strategy Validation: Direct the technical validation and continuous stress-testing of recovery procedures, ensuring that $RTO$ (Recovery Time Objective) and $RPO$ (Recovery Point Objective) targets align with actual system failover capabilities.
• Cross-Functional Technical Leadership: Serve as the subject matter expert (SME) within project lifecycles to embed "resilience-by-design" into new implementations, performing rigorous technical assessments of both internal builds and third-party vendor recovery postures.
• Data-Driven Process Optimization: Engineer and maintain complex data telemetry to monitor resilience health, performing root-cause analysis (RCA) on recovery gaps and leveraging trend data to automate and streamline disaster recovery workflows.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
• Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED