Process Specialist

Provest LLC • San Diego, CA

2d • Onsite

About The Position

The Process Specialist is responsible for receiving, processing, digitizing, and securely handling incoming mail, packages, and electronic media in accordance with company and ISG procedures. This role supports accurate document management, timely uploads, and proper distribution of materials while maintaining confidentiality and compliance standards.

Requirements

• High school diploma or equivalent required.
• Prior experience in document processing, mailroom operations, records management, or administrative support preferred.
• Proficiency with computers, scanners, and document management systems.
• Strong attention to detail and organizational skills.
• Ability to handle sensitive and confidential information.
• Ability to lift, carry, and move packages as needed.
• Dependable, punctual, and able to work independently.

Nice To Haves

• Prior experience in document processing, mailroom operations, records management, or administrative support preferred.

Responsibilities

• Receive, sort, and distribute incoming paper-based mail and hand-delivered ProVest packages.
• Scan mailed records and correspondence into the ISG Server and designated Handler folders.
• Shred original documents in accordance with ISG document retention and destruction procedures.
• Receive, log, and track incoming CDs delivered via mail.
• Upload CD contents to the ISG Server and assigned Handler folders using a computer.
• Package and ship original CDs to the Pennsylvania office per established procedures.
• Maintain accurate logs and documentation of all received, processed, and shipped materials.
• Ensure strict confidentiality and compliance with company and client requirements.
• Perform additional administrative or process-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees