Process Risk and Control Manager

City National Bank • Charlotte, NC

2d • $90,000 - $160,000

About The Position

Operational Risk Management (ORM) program is in the second line of defense and is accountable for CNB's Operational Risk strategy and framework, enabling CNB to identify, measure, monitor, and mitigate operational risks arising from CNB's business processes, people, systems, or external events. ORM works across CNB's businesses and functions, providing program communication to first and second lines of defense, training, and procedures to ensure effective implementation of Operational Risk practices in compliance with regulatory and policy requirements. ORM is also accountable to provide insight into CNB's overall Operational Risk Profile.The Process, Risks and Controls (PRC) Manager is responsible for developing and communicating the second line of defense PRC program requirements for first line of defense, Centers of Governance and Operational Risk Business Oversight teams. In this role, the team member will establish, maintain, and oversee adherence to policies, standards, and procedures specific to Process, Risk and Control programs. The team member will also provide oversight of the effectiveness of the second line of defense PRC review and challenge practices, provide quality control reviews and thematic analysis of review and challenge feedback that is communicated to the first line, and monitor and independently report on the PRC programs.

Requirements

• Bachelor's Degree or equivalent
• Minimum 8 years banking or financial services experience
• Minimum 5 years of experience in Risk Management, ORM or Internal Audit
• Minimum 3 years of experience with Process, Risk and Control programs
• Must be very knowledgeable of regulatory PRC guidance and industry best practices
• Strong Microsoft Excel, PowerPoint, and report writing skills, including the ability to evaluate the usefulness of data and use it in meaningful communication
• Ability to consistently provide superior independent judgment with demonstrated analytical and risk assessment skills
• Ability to think with a process, risk, and control mindset. The successful candidate will have a strong control design, audit and reporting background
• Demonstrated ability to handle multiple tasks with shifting deadlines and priorities under limited supervision
• Strong verbal and written communication skills with proven ability in communicating with senior executives
• Demonstrated ability to interact effectively, internally and externally, with the most senior representatives of organizations
• Self-motivated, able to bring projects and reporting to conclusion
• Remain current on the trends and best practices for PRC

Responsibilities

• Contribute to the execution of the Process, Risks and Control programs, which includes Process Management, Business Unit and Process RCSA, and Control oversight
• Review the 1LOD outputs of PRC practices to ensure program requirements are complied with and document policy violations as necessary.
• Conduct thematic analysis of review and challenge feedback provided to first line of defense.
• Provide quality control reviews of credible challenge communicated to first line of defense colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to second line of defense policies and standards.
• Develop and maintain effective partnership and teamwork with all key Stakeholders including First Line Business Control Officer teams, the broader ORM team, RBC Operational Risk Shared Services, and other teams is a key success factor.
• Act as an internal advisor to the Operational Risk Business Oversight team and business / corporate units regarding the PRC programs.
• Contribute to defining and implementing relevant policies, standards and procedures that facilitate effective PRC programs.
• Review procedures for completeness, compliance and adequacy
• Manage metrics to assess risk, compliance and performance of the program(s) and relevant strategies and plans
• Contribute to management oversight and reporting of all PRC issues and exceptions
• Prepare status reports, key metrics and other PRC reporting information for management, the Operational Risk Management Committee, and the Management Risk Committee.
• Contribute to gathering information and documentation in response to regulatory requests.
• Contribute to reviews of the PRC program to ensure it continues to be appropriate based on emerging risk trends, thematic risks, and regulatory changes.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees