Process Manager

ModusLink • Nashville, TN

53d

About The Position

The Process Engineer/Manager has a strong expertise in process mapping and
focuses on analyzing, designing, and optimizing both physical workflows and
systemic processes across a broad range of manufacturing and logistics
activities within enterprise systems (ERP), such as SAP or Oracle. The
individual in this role bridges operational and digital processes to ensure
efficiency, compliance, and scalability.

Requirements

• Bachelor’s degree in engineering, Industrial Management, or related field.
• 3+ years of experience in process engineering or business process management.
• Proven experience in process mapping for both physical operations and ERP systems (SAP or Oracle).
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in process modeling tools (e.g., Visio, ARIS, BPMN).
• Excellent communication and stakeholder management skills.
• Strong communication skills both written and oral (English)

Nice To Haves

• Experience in light manufacturing or 3PL (Third-Party Logistics) environments.
• Familiarity with continuous improvement principles (Lean concepts are a plus, but Six Sigma certification is not required).
• Understanding of supply chain and material flow processes.

Responsibilities

• Map and document end-to-end business processes, including physical operations and system transactions.
• Analyze current workflows to identify bottlenecks, redundancies, and improvement opportunities.
• Collaborate with cross-functional teams to design optimized processes aligned with business objectives.
• Develop and maintain process documentation, flowcharts, and standard operating procedures (SOPs).
• Support ERP-related process improvements (SAP, Oracle) and ensure integration with physical workflows.
• Conduct gap analysis between current and target processes and propose actionable solutions.
• Provide training and guidance to stakeholders on new or revised processes.
• Work closely with internal SMEs and our S.I. to deploy the optimum processes
• Assist in the development of training material and collateral describing those procedures and processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level