Process Manager

2K Vegas • Las Vegas, NV

4h

About The Position

The Process Manager is a primary collaborator in process improvement and scheduling while driving the creation, standardization, and maintenance of documentation to enhance operational efficiency while building upon foundational skills in project management. This position will also partner with team members to standardize templates, improve tool usage, and support continuous process improvement across the department.

Requirements

• 4-6+ years in a Quality Assurance Lead or Game Production position.
• Strong proficiency with productivity tools (e.g., Microsoft Office, Google Workspace, Confluence) and project management software (e.g., Jira or similar tools like Asana, Trello, MS Project)
• Strong proficiency in documentation Tools (e.g., Confluence, Google Workspace, MS Office (especially Excel/Word), TestRail (or similar).
• Excellent writing and documentation skills
• Strong project/product management skills needed to understand business strategy and technology, ability to influence, collaborate, and bring teams to success
• Excellent organizational and time-management skills with a keen attention to detail
• Attention to Detail – ensuring accuracy in documentation, schedules, and process updates.
• Communication (Written & Verbal) – clear documentation, status updates, and collaboration.
• Analytical Thinking – ability to identify inefficiencies, gather feedback, and suggest improvements.
• Adaptability & Flexibility – comfortable with shifting project needs, tools, and priorities.
• Organization & Time Management – ability to prioritize, handle multiple tasks, and adjust to changing priorities.
• Problem-Solving – chipping in to solutions for workflow bottlenecks or process gaps.
• Understanding task dependencies, timelines, and achievement tracking.
• Experience with SDLC, Agile/Scrum, or Waterfall
• Template & Standardization Practices – ability to apply consistency in formatting, process docs, and reporting.
• Project Management Fundamentals – exposure to PM principles (scope, timeline, resources, risk).
• Change Management Awareness – understanding how process changes affect teams and work output.

Nice To Haves

• Excellent understanding of Development and QA process, tools, and practices
• Experience working in fast-paced or cross-functional team environments
• ISTQB Certification (Foundation Level)
• Familiarity with project management methodologies (Agile, Waterfall, or hybrid).

Responsibilities

• Contribute to process improvement by standardizing templates and documentation practices to increase efficiency, standardization, and reduce waste
• Identify and build department-wide improvements from requirements generated by test team partners
• Ability to facilitate change management for small to medium sized teams
• Ability to handle multiple tasks simultaneously and adapt to shifting priorities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed