Process Manager – S&OE

The Clorox Company•Durham, NC

4d•$88,900 - $204,900•Hybrid

About The Position

The S&OE Process Manager role is responsible for helping our IBP Center of Excellence enable Clorox's planning transformation while supporting and advising our Business Unit IBP Teams to deliver target outcomes. Key areas of focus for the role are to monitor, guide, and enhance the S&OE and inventory planning processes across Business Units, ensuring alignment with best practices, providing technical solutions for process improvements, and supporting users through training, documentation, and proactive communication.

Requirements

Supply Chain operations: Comprehension of CPG supply chain operations, allowing for holistic understanding of integrated business processes and requirements for demand planning
Demand Planning knowledge: In-depth understanding of best-in-class demand forecasting processes, methodologies, and challenges
Process improvement & influence: Proficient at identifying process enhancements through observation and effectively influencing senior team members to adapt workflows or meeting procedures
Analytical thinking & data mastery: Ability to analyze and diagnose core forecast drivers and understand impact on forecasts
Proficiency in querying, transforming and synthesizing big data
Ability to rely on data to drive decision-making processes
Data Understanding: Understanding of machine learning and other data analysis concepts & algorithms
Ability to influence
Strong communicator / connector
Ability to network cross-functionally
Attention to detail
Ability to train & drive changes
B.A. in Operations management, Supply chain, Business Analytics or related field
5-7 years supply chain experience, CPG / fast moving consumer preferred
Deep experience in S&OP / demand planning or forecasting
Experience in statistical modeling / predictive analytics
Experience interfacing and influencing across teams

Responsibilities

Process Monitoring in BUs: Monitor S&OE and Inventory planning process execution in BUs to identify gaps and areas for improvement vs best in class standards defined
Process & Methodology Enhancement: Identify challenges in current S&OE and Inventory planning processes & methodologies, and translate into process related solutions and/or technical recommendations for improvement to be shared with the Kinaxis RR Product Manager
System & Process synchronization: Partner with the Kinaxis RR Product Manager to monitor S&OE and Inventory planning system and applications upgrades and new capabilities and identify impacts to processes & potential process improvements to best utilize new functionality
Process Standardization: Develop standard ways-of-working for S&OE and Inventory Planning, designing, maintaining and deploying process documentation and guidelines to ensure consistency in activities across BUs as needed in service of IBP
Systems support: Teach S&OE and Inventory Planners on Kinaxis, assist users who need help with specific tasks and help escalate system issues to the Product Manager for resolution.
Capability building: Lead training programs in partnership with Product Manager on S&OE and Inventory Planning process changes
PBI Report Support: Be SME and 1st line of support for users and lead training as needed.
Fcst Performance Monitoring: Continuously monitor forecast accuracy results across BUs to identify trends and systematic issues indicating potential process gaps
Supply Plan Adherence Performance Monitoring: Continuously monitor Manufacturing Plan Adherence results across BUs to identify trends and systematic issues indicating potential process gaps
Proactive comms. & coordination: Proactively communicate and collaborate with BU IBP teams to ensure that network planning processes & systems are meeting business needs
Enhancement roadmap alignment: Support alignment over roadmaps for network planning process & system capabilities build out gaining buy-in from leadership team