Process Manager Services & Trade Execution

Floor & Decor•Atlanta, GA

17h

About The Position

At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next. Your Work Matters As Process Manager, Installation Services & Trade Education Execution, you’re the person who makes complex programs run seamlessly. Every education session you coordinate and every vendor training you execute strengthens professional skills, deepens partnerships, and elevates the customer experience. Your ability to orchestrate multiple moving parts ensures that professionals, stores, and internal teams can thrive—and that every installation inspires confidence and satisfaction.

Requirements

4+ years of experience in program management, event coordination, or training operations; retail, construction, or professional services experience preferred.
Proven ability to manage multiple projects simultaneously in a fast-paced environment.
Highly organized with strong follow-through and attention to detail.
Strong problem-solving skills and ability to troubleshoot issues proactively.
Comfort working at both strategic and tactical levels—able to zoom in on details while keeping the big picture in view.
Excellent written and verbal communication skills to align multiple stakeholders.

Nice To Haves

retail, construction, or professional services experience preferred.

Responsibilities

Coordinating 200+ annual education events, including scheduling, registration, logistics, materials, and post-event feedback.
Managing vendor-led trainings and specialty programs like the XL Slab Meal & Learn series in partnership with Marketing.
Maintaining program calendars, tracking attendance, and updating internal dashboards to monitor effectiveness and ROI.
Drafting and distributing communications to align stores, vendors, and internal teams.
Responding to field inquiries and troubleshooting program or execution issues in real time.
Collaborating cross-functionally with Marketing, Store Operations, E-Commerce, IT, and Analytics to integrate programs seamlessly.

Benefits

Programs like 401K with discretionary company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including: Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1