Lead and manage continual process improvement projects for the purpose of optimizing cross-functional and cross-divisional performance using Lean and Six Sigma techniques.Maintain programs which document fundamental work processes and methods.Oversee a systematic approach to assuring high quality service and product consistency to the customer base.Develop and maintain necessary procedures, descriptions and related documentation.Monitor quality performance, extract and analyze performance data, publish reports reflecting company performance against goals.Establish and maintain effective 2-way communication channels with key personnel throughout the organization.Recommend process-related design changes and identify opportunities to improve existing procedures, working instructions and related tools to best meet the requirements of an evolving workflow process and product market.Lead multi-functional teams to identify and focus on core business enhancement opportunities and customer satisfaction.Identify, analyze, and implement solutions to business problems and ensure that corrective & preventive action processes achieve their primary objective of satisfying the customer, reducing cost and increasing efficiency.Positively influence all levels of management to ensure that personnel training needs are effectively identified.Ensure personnel are receiving the necessary training required to develop and demonstrate functional competencies.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees