Process Improvement Manager

NextStepNew York, NY
2d$105,000 - $130,000

About The Position

NextStep is a digital, AI-first career platform dedicated to helping top-performing consultants navigate career transitions. By leveraging a data-driven approach, NextStep matches consulting professionals with high-fit exit opportunities while enabling companies to connect with exceptional talent. The platform is developed in collaboration with Consulting Comedy, the largest consulting-focused community globally, boasting 1M+ subscribers. On behalf of our partner network, we're recruiting a Process Improvement Manager in New York. As Process Improvement Manager, you'll identify inefficiencies and implement changes that make the business run better.

Requirements

  • Previous experience in consulting (MBB, Big 4, or boutique firms)
  • 3-5+ years of experience in process improvement, operational excellence, or transformation roles
  • Strong expertise in process improvement methodologies (Lean, Six Sigma, Kaizen, or similar)
  • Experience leading cross-functional projects with measurable business impact
  • Excellent stakeholder management and change management skills at all organizational levels

Responsibilities

  • Map current processes to find bottlenecks, redundancies, and opportunities for improvement
  • Design and implement solutions that reduce costs, improve speed, or enhance quality
  • Lead cross-functional improvement initiatives from diagnosis through implementation
  • Use Lean, Six Sigma, or other methodologies to drive measurable operational gains
  • Track KPIs and metrics to quantify the impact of process changes
  • Train teams on new processes and ensure adoption across the organization
  • Build business cases for improvement projects and present recommendations to leadership
  • Create standardized workflows and documentation that scale across departments
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