Process Improvement Coordinator

Elevance Health • Mason, OH

3d • Hybrid

About The Position

Process Improvement Coordinator In-Office Expectation: Hybrid 1; This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: Monday – Friday, 9:00AM – 5:00PM, some flexibility in hours will be needed as required. Travel: Overnight and out of state travel 1-2 times per quarter will be necessary for this associate, typical travel will be Monday – Thursday. The Process Improvement Coordinator is responsible for identifying process improvement opportunities and developing and implementing process improvements. How You Will Make an Impact Primary duties may include, but are not limited to: Documents current work flow. Identifies areas at risk. Develops recommendations for changed/new processes. Coordinates obtaining consensus among affected parties. Coordinates implementation and monitors post-implementation. Makes necessary adjustments as needed. May act as lead in providing direction to lower level associates in the department. Travels to other worksite locations as necessary.

Requirements

• Requires a BA/BS in a related field and minimum of 3 years experience in process improvement, workflow analysis, or project management; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• Ability to analyze workflows, processes (process mapping and documentation), supporting systems and procedures and identifying improvements strongly preferred.
• Strong written and verbal communication skills highly preferred.
• Project management skills preferred.
• Lean Six Sigma or Kaizen exposure or experience is highly preferred.
• Microsoft Office Products knowledge; Word, Excel, Smartsheet, and SharePoint highly preferred.

Responsibilities

• Documents current work flow.
• Identifies areas at risk.
• Develops recommendations for changed/new processes.
• Coordinates obtaining consensus among affected parties.
• Coordinates implementation and monitors post-implementation.
• Makes necessary adjustments as needed.
• May act as lead in providing direction to lower level associates in the department.
• Travels to other worksite locations as necessary.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees