Process Expert I
About The Position
Location: Washington D.C Hours: Standard Working hours Travel: This role requires associates to be in-office 4 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Position Overview: Assists in identifying and researching workflow problems and system irregularities. This role would primarily serve as a partner to local account manager for information technology initiatives. How You Will Make an Impact: Monitors local enrollment reports/files to populate dashboards and run reports Running Ad-hoc reports for the department as needed Responsible for data sharing with local partners for quality functions Receives guidance and mentoring from more experienced process experts Researches operations workflow problems and system irregularities; assists with the development and testing of process improvement solutions for new systems, new accounts and other operational improvements; assists with the development and leading of project plans and communicating project status
Requirements
- Requires a BA/BS and minimum of 3 years related experience (business analysis, process improvement, project coordination), experience in high-volume managed care operations (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background.
Nice To Haves
- Healthcare experience preferred
- Strong Microsoft excel experience is a must
- SQL experience preferred
- Tableau experience preferred
- Data analysis experience strongly preferred
Responsibilities
- Monitors local enrollment reports/files to populate dashboards and run reports
- Running Ad-hoc reports for the department as needed
- Responsible for data sharing with local partners for quality functions
- Receives guidance and mentoring from more experienced process experts
- Researches operations workflow problems and system irregularities; assists with the development and testing of process improvement solutions for new systems, new accounts and other operational improvements; assists with the development and leading of project plans and communicating project status
Benefits
- In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Number of Employees
5,001-10,000 employees
