Process Excellence Manager - Procurement

Western Digital • San Jose, CA

11h

About The Position

We are seeking a highly motivated Process Excellence Champion/Manager to lead the creation, development, and execution of end-to-end foundational Strategic Sourcing business process frameworks across our organization. This individual will work closely with senior leadership to design and implement strategic initiatives that enhance operational efficiency, quality, and performance across key business functions. Reporting directly to the VP of Strategic Sourcing, the Process Excellence Manager will be responsible for establishing a structured approach to process improvement, managing metrics for successful implementation, and training cross-functional teams on process standards. The ideal candidate will possess a deep understanding of process excellence methodologies (Lean, Six Sigma, etc.), program management, and have a proven track record in developing and implementing process frameworks that deliver measurable business results in Procurement. You will drive a culture of continuous improvement while ensuring that key metrics and KPIs are tracked and optimized across the organization. Key focus areas include end-to-end process lifecycle, supplier relationship management, business continuity and risk management, supplier selection processes, market intelligence and financial reporting, organization governance and skills development roadmap.

Requirements

• Bachelor’s degree in supply chain, Business, Engineering, or related field (MBA preferred).
• 5+ years of experience in procurement, supplier management, or process excellence roles.
• Proven experience in strategic sourcing, risk management, and supplier engagement strategies.
• Deep understanding of end-to-end Strategic Sourcing and Procurement processes and procurement best practices.
• Expertise in supplier segmentation, QBRs, and performance management.
• Proficiency in RASCI modeling, OKR frameworks, and program governance.
• Strong analytical, financial, and market intelligence capabilities.
• Excellent communication, leadership, and stakeholder management skills.

Responsibilities

• Process Framework Development: Design and implement a scalable and sustainable business process framework that aligns organizational goals. This framework will focus on increasing efficiency, reducing waste, and improving overall quality across key business functions. Define and document standard operating procedures (SOPs) and best practices to ensure consistency and clarity across teams.
• Process Improvement & Execution: Lead the execution of key process improvement initiatives, ensuring that the framework is embedded across departments (e.g., operations, HR, finance, product development). Conduct process mapping and root cause analysis to identify bottlenecks, inefficiencies, and areas for improvement. Develop and lead process optimization projects using process excellence methodologies such as Lean, Six Sigma, or Agile.
• Training & Knowledge Sharing: Develop and implement training programs to educate and upskill teams on process excellence principles, tools, and best practices. Act as a subject matter expert (SME) in process excellence, providing coaching and guidance to departmental leaders and teams. Facilitate workshops and cross-functional meetings to foster a culture of continuous improvement and process optimization.
• Metrics & Performance Management: Define and manage a set of key performance indicators (KPIs) and metrics to monitor the success and impact of process improvements. Use data and metrics to measure the effectiveness of implemented processes, identifying areas for further optimization or recalibration. Provide regular reporting to the VP and other senior leadership on progress, success, and challenges of process excellence initiatives.
• Change Management & Stakeholder Engagement: Champion change management efforts to ensure smooth adoption of new processes and practices across teams. Work closely with senior leadership and functional managers to gain buy-in and alignment on process improvement initiatives. Influence and engage key stakeholders across various functions to ensure alignment with process excellence goals.
• Continuous Improvement Culture: Foster a culture of continuous improvement throughout the organization, ensuring that process excellence becomes embedded in everyday operations. Stay up to date with industry best practices, emerging trends, and process improvement tools to bring innovative solutions to the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees