Process Assistant, Amazon Air

Amazon•Rockford, IL

7d•$24 - $25•Onsite

About The Position

Come build the future with Amazon Global Air! A part of Amazon transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We’re defining the future of the air cargo transportation through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon! #AmazonAir #FlyAmazon A day in the life Process Assistants perform production duties as needed: picking and packing orders, receiving and stowing product, ensuring inventory accuracy, and loading and unloading aircraft at or above the rate expectation for each task. Process Assistants will also be responsible for motivating others and keeping their work areas safe! This Process Assistant position will be focused on Ramp Operations with flexibility to assist in Sort Operations when needed. Temperature in the Air Gateway may vary between depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits [https://hiring.amazon.com/why-amazon/benefits].

Requirements

Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

Nice To Haves

Bachelor's degree or equivalent
1+ years of experience directly managing others experience
1+ years of engineering, construction, manufacturing, or warehouse environment experience
Driver's license
Experience using strong customer service, communication, and interpersonal skills
Previous experience in a seasonal Process Assistant role
Previous or current experience working in an ambassador role
Experience with performance metrics and lean process improvement

Responsibilities

Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Provide vacation coverage for Area Managers
Provide policy follow-up, attendance tracking (duties do not extend to discipline)
Track and report ATS/labor hours
Assist the floor as an associate resource, training associates and verifying SOP compliance
Ensure successful area performance, through tracking, reporting and feedback of associate performance
Participate in Operational Excellence initiatives in some capacity
Fill in as needed with production duties
Fully understand workflow and daily production goals
Review and update SOPs as required
Assist in keeping work area clean and organized
Identify and address safety hazards within the work area
Coach associates to work safely at all times
Participate in safety initiatives
Refer all job injuries immediately to area manager