Process Assistant, Amazon Air
About The Position
Come build the future with Amazon Global Air! A part of Amazon transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We’re defining the future of the air cargo transportation through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon! #AmazonAir #FlyAmazon A day in the life Process Assistants perform production duties as needed: picking and packing orders, receiving and stowing product, ensuring inventory accuracy, and loading and unloading aircraft at or above the rate expectation for each task. Process Assistants will also be responsible for motivating others and keeping their work areas safe! This Process Assistant position will be focused on Ramp Operations with flexibility to assist in Sort Operations when needed.
Requirements
- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
- This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
- Temperature in the Air Gateway may vary between depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.
- Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Nice To Haves
- Bachelor's degree or equivalent
- 1+ years of experience directly managing others experience
- 1+ years of engineering, construction, manufacturing, or warehouse environment experience
- Driver's license
- Experience using strong customer service, communication, and interpersonal skills
- Previous experience in a seasonal Process Assistant role
- Previous or current experience working in an ambassador role
- Experience with performance metrics and lean process improvement
Responsibilities
- Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Provide vacation coverage for Area Managers
- Provide policy follow-up, attendance tracking (duties do not extend to discipline)
- Track and report ATS/labor hours
- Assist the floor as an associate resource, training associates and verifying SOP compliance
- Ensure successful area performance, through tracking, reporting and feedback of associate performance
- Participate in Operational Excellence initiatives in some capacity
- Fill in as needed with production duties
- Fully understand workflow and daily production goals
- Review and update SOPs as required
- Assist in keeping work area clean and organized
- Identify and address safety hazards within the work area
- Coach associates to work safely at all times
- Participate in safety initiatives
- Refer all job injuries immediately to area manager
Benefits
- Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
- Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
