Procedures & Fulfillment Specialist

Atlas Air Worldwide Holdings•Miami, FL

About The Position

Overview Distribute Company operational manuals and manufacturers’ manuals to aircraft, stations, and vendors to ensure compliance with regulatory requirements. Perform quality control/quality assurance checks on technical writers’ work to minimize errors, ensure accuracy and reduce the time and resources needed to prepare and produce documents. Provide administrative assistance to the Airline Publications department.

Requirements

Minimum 2 years’ college and related experience preferred
Copy editing and proofreading skills preferred
Strong problem solving skills
Strong written and verbal communication skills
Ability to work independently with minimal supervision
Resourcefulness, strong initiative and attention to detail
Ability to meet critical deadlines and adapt to changing project deadlines
Proficiency with Microsoft Word, Excel, PowerPoint, Access, Adobe Acrobat preferred
Must be able to lift approximately 40-60 pounds

Responsibilities

Distribution of Company operational manuals and manufacturers’ manuals to stations, vendors and aircraft to ensure compliance with regulatory requirements.
Perform quality control on Company documentation according to a pre-established set of guidelines on a computerized checklist including the following.
Check for accuracy and consistency of required elements prior to print production (i.e., Transmittal Letter, Revision Highlights, LOEP, Tabs, etc.).
Identify formatting and structural problems of manuals and revisions.
Work with technical writers to correct identified problems and issues.
Review proofs of revisions, manuals, bulletins, etc. before final print.
Verify that the web versions of the manuals have proper security and bookmarks.
Update and maintain master manual spreadsheet and aircraft checklists.
Audit/maintain Company master manuals and USB/DVD libraries.
Audit forms used in aircraft kits and ensure all checklists are current.
Assist in updating Company forms.
Posting/updating/auditing of GlobalNet and Comply365.
Assist in updating departmental procedure guides (SOP).
Maintain distribution database in Veoci.
Process form orders.
Continuously improve workflow processes.
Monitor and order supplies as needed.
Place and close orders through Ariba (Boeing renewals, binder requests, office supplies, etc.).
Field, respond and provide guidance/assistance on aircraft/vendors/stations related issues as assigned on a daily basis.
Provide support to the technical writers and vendors on production specifications and requirements for company and manufacturers manual.
Participate on an on-going basis in the improvement of departmental procedures and practices.
Perform other assignments as directed by Director, Airline Publications.