Procedure Scheduler/Pre-Cert Coordinator - GI FOR KIDS

University Physicians' Association, Inc.•Knoxville, TN

47d

About The Position

Fast Paced Pediatric Gastroenterology office is currently looking for a full-time Procedure Scheduler/Pre-Cert Coordinator. RESPONSIBLE AND ACCOUNTABLE FOR: Scheduling of GI procedures, GI testing, and radiology testing. Precertification of procedures as determined by insurance Scheduling radiology procedures with central scheduling department Scheduling procedures with OR scheduling department Knowledge of specific insurance requirements Complete information in the computer under the appropriate physician's schedule Assembles appropriate facility procedure packet and consent. Instructs patient on preparation for procedure Supplies patient with teaching materials and brochure Completing tasks timely, completely and correctly Documents all information completely and thoroughly in patient's chart This position requires the employee to make every effort to remain a flexible, cooperative and supportive member of the staff; act as a liaison between the provider and the patient; and maintain friendly open lines of communication between the office and the outpatient/inpatient centers. Performs all duties in an independent manner with minimal direction and supervision Recognizes and performs duties which need to be performed, although not directly assigned DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO: Keeps all patient information, practice information and staff information confidential Performs routine work under general supervision Follows established procedures, referring all new or unusual questions/concerns Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient's physical or mental well-being, safety or dignity Maintains knowledge of, and complies with, established policies and procedures Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

Minimum of two (2) years previous office experience including scheduling and precerting in an EHR s
Good reading comprehension and ability to clearly communicate with patients and other facilities
Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow staff

Responsibilities

Scheduling of GI procedures, GI testing, and radiology testing.
Precertification of procedures as determined by insurance
Scheduling radiology procedures with central scheduling department
Scheduling procedures with OR scheduling department
Knowledge of specific insurance requirements
Complete information in the computer under the appropriate physician's schedule
Assembles appropriate facility procedure packet and consent.
Instructs patient on preparation for procedure
Supplies patient with teaching materials and brochure
Completing tasks timely, completely and correctly
Documents all information completely and thoroughly in patient's chart
This position requires the employee to make every effort to remain a flexible, cooperative and supportive member of the staff; act as a liaison between the provider and the patient; and maintain friendly open lines of communication between the office and the outpatient/inpatient centers.
Performs all duties in an independent manner with minimal direction and supervision
Recognizes and performs duties which need to be performed, although not directly assigned
Keeps all patient information, practice information and staff information confidential
Performs routine work under general supervision
Follows established procedures, referring all new or unusual questions/concerns
Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient's physical or mental well-being, safety or dignity
Maintains knowledge of, and complies with, established policies and procedures