About The Position

Description Responsible for physician patient schedules, monitoring of physician call schedule changes, cash management, and ACD (Automated Call Delivery) oversight. Supports the training programs developed by the Site Operations Director/Reception Supervisor. Supports the Site Operations Director/Reception Supervisor in all strategic goals developed to collaborate with the Business Office, Clinical Department and St. Joseph Heritage Medical Group. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 2 years of experience in an ambulatory or acute care setting
  • Medical Assistant Certification (CMA)
  • 2 years of experience as a Receptionist Lead in an ambulatory or acute care setting
  • MS Word, Excel and IDX experience

Nice To Haves

  • Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school

Responsibilities

  • Responsible for physician patient schedules
  • Monitoring of physician call schedule changes
  • Cash management
  • ACD (Automated Call Delivery) oversight
  • Supports the training programs developed by the Site Operations Director/Reception Supervisor
  • Supports the Site Operations Director/Reception Supervisor in all strategic goals developed to collaborate with the Business Office, Clinical Department and St. Joseph Heritage Medical Group

Benefits

  • Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
  • We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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