Procedural Medical Assistant, Minimally Invasive Gynecologic Surgery - Newton

Mass General Brigham•Newton, WA

2d•$17 - $24•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Center for Minimally Invasive Gynecologic Surgery is located on the Newton-Wellesley Hospital main campus (2014 Washington Street in Newton, MA). We us advanced technology to provide relief for women with common gynecologic conditions. Our board-certified gynecological surgeons are trained in the latest minimally invasive surgical techniques, including laparoscopic surgery, giving us the flexibility to provide the right surgery for the specific needs of our patients. This is a part-time, 32-hour role expected to be onsite Monday through Friday from 8:00am to 5:00pm (shifts are staggered). We are seeking a Medical Assistant to assist with our in-office procedures. On top of traditional Medical Assistant responsibilities (see below), procedure assistance includes preparing for procedures following practice protocols and hospital policies, explaining procedures to patients, ensuring that patients' concerns are addressed, facilitating patient recovery, and ensuring prompt turnover of the room. The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Requirements

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
Direct MA experience or medical field work 1-2 years required
Strong interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with all local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others.

Nice To Haves

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Responsibilities

Functioning as a "flow manager"/ensuring efficient patient flow through the office
Assisting with direct patient care during the office visit (rooming, examination, procedures, and treatments as directed)
Performing clinically appropriate administrative tasks (chart prep, phone triage, in-basket messages, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Providing an exceptional care experience by interacting with patients and their families in a professional, friendly manner consistent with their needs.
Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.