Probation Administration Assistant

J.B. Hunt Transport Services, Inc. • Phoenix, AZ

2d • $20 - $31

About The Position

The Probation Administration Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Department. You will work with a team of highly committed professionals who envision a future where all youth are connected to the community, contributing members of society, and accountable for their behavior.

Requirements

• High School Diploma or GED
• Two (2) years of general clerical experience OR Combined Education And Experience Qualifications: Post-secondary education may substitute for experience on a year-for-year basis
• Knowledge Of: Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology
• Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Skill In: Microsoft Office products: Outlook, Excel, Word, and Teams
• The operation of office equipment such as fax machine, printer/copier, and computer terminals
• Using effective time management to handle multiple tasks at one time with numerous interruptions
• Ability To: Maintain a thorough understanding of the Department’s role in supporting the Probation Department’s Mission, Vision, and Values.
• Maintain high levels of professionalism, confidentiality, and cultural sensitivity in all interactions
• Analyze, interpret, and apply complex information
• Accurately prepare and maintain records, files, and reports
• Prioritize and manage multiple assignments efficiently
• Learn and master core business and support applications
• Process and handle sensitive confidential information with discretion
• Learn new skills necessary to support the needs and the mission of the Department and the Court

Nice To Haves

• Bilingual in both Spanish and English

Responsibilities

• Responds to telephone calls and other inquiries that require a broad knowledge of operating policies and procedures and/or functions of a large complex organization.
• Manages the Probation Reception Desk
• Analyze data and create reports, using Excel and Word software programs
• Completes data entry which requires attention to detail and thoroughness
• Creates probation and diversion files
• Maintains the file room
• Delivers internal mail
• Processes juvenile warrants
• Tracks, schedules, and disseminates psychological evaluations
• Schedules appointments
• Compiles Arizona Department of Juvenile Corrections (ADOJC) packets and processes service authorization forms
• Provides administrative support for the Probation Department, Juvenile Intensive Probation Supervision (JIPS), Diversion and Treatment Division in the Community Supervision Bureau (CSB)

Benefits

• We offer generous paid time off, paid sick leave, and 10 paid holidays!
• We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
• Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
• Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees