Pro Stock Sales Associate

Plimpton & Hills Corp Inc • Springfield, MA

3d • Onsite

About The Position

Plimpton & Hills Corporation is a leading distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. With multiple branch locations and showrooms, the company is committed to providing quality products, expert support, and reliable service to the professionals and communities we serve.
Assist customers and fill their HVAC product orders while maintaining the highest level of internal and external customer service and maintaining company safety standards. May also assist plumbing and heating customers with their orders at times. Keep knowledge of HVAC parts and supply up to date and accurate. This is a full-time position based at our Springfield, MA branch located at 25 Mill River Lane.

Requirements

• HVAC experience and knowledge required.
• Familiarity with industry’s rules and regulations.
• Result driven and customer focused.
• High school diploma or GED preferred.

Nice To Haves

• Counter sales experience preferred.

Responsibilities

• Actively seek opportunities to help customers.
• Locate and obtain ordered products for customers.
• Assist in the handling of defective parts and warranty information.
• Process approved credits for customers when products are returned.
• Address questions about product, pricing and availability.
• Make sure all product catalogs are up-to-date and that expired ones are discarded.
• Accurately and safely move products of varying weights according to customer needs.
• Provide exceptional customer service at all times.
• Answer telephone calls professionally and pleasantly.
• Accurately input and fill customer orders.
• Accurately read and identify numbers for accurate order filling and receiving of material.
• Assist warehouse personnel when necessary.
• Maintain a clean and professional work environment.
• Safely operate a forklift, pallet jack, etc.
• Remain up-to-date on all safety practices and standards.
• Perform other responsibilities as directed.

Benefits

• Competitive hourly rate commensurate with experience.
• Eligible to participate in the company’s comprehensive benefits package, which includes medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and paid holidays.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees