Pro Program Support Consultant

Lowe's Companies, Inc.•Mooresville, NC

19h•Onsite

About The Position

This position is based at Lowe's headquarters in Mooresville, North Carolina, offering a corporate office environment designed for collaboration and well-being, including amenities like walking paths, dining options, a gym, and health check-ups. The primary purpose of this role is to manage the continuous improvement of existing pro-programs that enable pro sales teams to effectively service and sell to pro customers. This includes communicating program resources to relevant stakeholders and maintaining day-to-day program operations to maximize store buy-in and execution. The role supports pro-sales teams by providing them with the necessary tools and resources to sell effectively.

Requirements

Bachelor’s degree, Bachelor's in Business or related field, or equivalent years of experience in lieu of education requirement, if applicable
5 Years of experience in the retail industry

Nice To Haves

Experience in data analytics
Experience in a large sales organization
Product, Project, or Program Management experience

Responsibilities

Partner with business & technology teams to support discovery, solutioning, development, testing, & deployment of new technology and reporting initiatives.
Collaborate with business teams to identify and understand gaps and inefficiencies in current processes and initiatives.
Collaborate with technology teams to align and articulate the problems that need to be solved, apply best practices, and work together toward solutions.
Provide official requirements for Product, DACI, and Reporting.
Drive and support the ongoing intake, prioritization, and technology operations processes.
Support timing updates, solution demos, and technical training to business partners.
Lead testing and support for tech launches.
Analyze pro-pricing program trends to identify sales and profit opportunities.
Support store pro selling teams by communicating what tools and resources are available to effectively assist with selling objectives.
Collaborate cross-functionally to maintain and improve pro-programs.
Define clear standards and expectations for in-store pro selling programs to ensure consistency across the enterprise.
Design a feedback loop through which store leadership communicates to the corporate office to ensure alignment on the status of pro-service operations.
Communicate priorities to the sales team to align corporate pro-strategy with sales strategy.