PRN House Supervisor (Night Shift)

Wellstar Health System•Dallas, GA

1d•Onsite

About The Position

The RN House Supervisor is a registered professional nurse who provides hospital-wide leadership to all departments and divisions through advanced competencies in communication, job knowledge, professionalism, and business skills. This role aims to promote a center of excellence for staff recruitment and retention, and in clinical and business outcomes. As a member of the leadership team, the supervisor is responsible for overseeing activities within the hospital in the absence of hospital president, administrators, and department directors. Responsibilities encompass clinical, financial, human, and material resources deployment along with associated outcomes. The RN House Supervisor reports directly to nursing resources leadership and indirectly to the administrator on call (AOC), demonstrating leadership to effectively partner with hospital leaders and medical staff to meet and exceed the hospital's mission, vision, and goals. The role involves providing leadership for department supervisors, assistant nurse managers, and charge nurses in the absence of their traditional leaders, and serving as a mentor. The RN House Supervisor is a standard bearer, holding all team members accountable for the delivery of safe, quality care and services through effective communication, observation, and management via collaboration and servant leadership. This position utilizes performance improvement methodology, successfully applies Lean Six Sigma principles, and evidence-based practice, serving as a change agent for implementing best practice. The RN House Supervisor also functions as a safety officer, ensuring that safety, regulatory, and quality standards are upheld through effective use of data and technology to make decisions and proactively mitigate unnecessary risks, supporting a culture of safety and a safe work environment. The role fosters communication and collaboration with physicians, staff, and patients across all departments and divisions of care, sponsors performance improvement, and inspires others to grow. The RN House Supervisor models exemplary skills in attaining effective teamwork and serves as a resource to staff, physicians, patients, and families in accordance with legal, ethical, professional, and organizational standards. All nurse leaders are expected to be licensed, knowledgeable, and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implement the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, the individual is expected to uphold the voice of the patient, system policies, and procedures while supporting service excellence goals.

Requirements

Baccalaureate degree in nursing (BSN) from an accredited/approved school of nursing
Reg Nurse (Single State) or RN - Multi-state Compact
Basic Life Support or BLS - Instructor
Minimum 2 years clinical experience
Additional two years of nursing leadership or supervisory role
Excellent verbal and written communication skills and relationship building
Knowledge of the health care environment
Leadership that includes successfully implementing and managing a change process
Ability to use systems thinking and inspire, coach others to be successful
Model the way for professional practice
Professionalism and teamwork/collaboration for self/department/medical staff
Possess necessary business skills to manage human and material resources
Able to apply principles of managerial and leadership theory
Proficient in clinical technology (e.g. Epic)
Proficient in computers skills such as; scheduling and other office software (e.g. SmartSquare, MS Word)
Continuous learner who understands health care financing, strategy, and operations for running a business unit(s)
Effectively employ data and technology to support work processes and make decisions
Supports shared governance or shared decision making
Manage the design and delivery of care that is based on evidence and focused on quality and safety
Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes

Nice To Haves

Master's Degree MSN, MBA or MHA
Advanced Cardiac Life Support-Preferred or ACLS - Instructor-Preferred or ACLS - Provisional-Preferred
ICU/ER experience a plus

Responsibilities

Promotes the hospital image and maintains a helpful attitude towards employees, physician, visitors, and the community to enhance the hospitals reputation as a healthcare provider.
Presents self in a positive manner reflected by personal attire and etiquette.
Maintains confidentiality of hospital/departmental Information.
Strives for operational excellence within Nursing Services to ensure the delivery of quality nursing services in accordance with applicable policies and procedures and professional standards.
Responds to day to day operational situations within the hospital in an appropriate manner, communicates with staff, visitors and physicians as necessary to promote a positive outcome.
Maintains effective and appropriate staffing as evidenced by ongoing budgetary analysis in interdisciplinary collaboration with departmental leaders.
Conducts effective coaching that is consistent with Human Resources Policies.
Maintains contact with Managers to inform about coaching events.
Effectively supervises, coordinates, and directs hospital operational functions (e.g. Incident Command and initiating emergency procedures).
Promotes and monitors services and programs as reviewed by the Chief Nursing Officer and Nursing Services (e.g. Nursing driven protocols and hourly rounding).
Serves as a role model for all employees by adherence to and reflected in a positive attitude towards hospital policies, programs and activities.
Assist material management department with provision of patient care equipment as needed.
Facilitate activities that contribute to patient throughput from Emergency, admission to units through discharge (e.g. direct admissions, EMS).
Researching and securing necessary resources to support patient care and site safety.
Responsible for communication that ensures information is shared for effective operations.
Seeks out, understands, listens and conveys clear information as needed in written and verbal forms.
Provides accurate and timely information for shift report.
Demonstrates ability to implement problem-solving mechanisms in both routine and emergency situations.
Investigates and responds appropriately to all complaints and takes effective service recovery corrective action when necessary in accordance with policies and procedures.
Demonstrates ability to identify and resolve interpersonal or professional conflicts when dealing with members of the organization.
Consistently demonstrates tact, courtesy and positive attitude in communications and interactions with other employees, visitors, physicians and the public.
At all times presents the department and the hospital in a positive manner.
Demonstrates willingness and ability to initiate and implement change.
Communicates problems to appropriate managers, department director and/or as needed or as they occur.
On Site Command Center leader including establish the command center or facilitating emergency response.
Implement of surge plan as needed.
Recognize patient volume and safety concerns and escalate to appropriate leadership if diversion needs to be considered.
Partner with other facilities System wide to address operational capacity concerns across WellStar facilities.
Manage flow and release of deceased patients.
Efficient utilization of product, supplies, and equipment to ensure timely and safe patient care.
Respond to hospital-wide Code calls and facilitate adherence to established protocols (at some sites-may be involved in Rapid Response calls).
Any other duties as assigned.