PRN Case Manager

National EMR • Phoenix, AZ

312d

About The Position

National EMR consistently seeks talented and hard-working individuals who are eager to assist impacted communities and first responders on an “as needed basis” as reservist employees. Reservists (YOU) are part of an elite, all-hazards response cadre who are available to work intermittently, commit to working when needed, and travel/deploy within 24-48 hours. The cadre plays a key role in keeping National EMR ready to deploy the right people in the right jobs quickly in an emergency management situation. These situations could include hurricane responses, mass shooting(s), wildfire responses, and more. As a company we have responded to every major US incident that has occurred in the last 25 years. We are proud of our record and reputation but recognize we can’t do this without our reservists. Reservists are often retired local, state, or federal civil service employees who consider this line of work as a movement or a calling. Is this your calling? Are you ready to serve? This is NOT a full-time job. Reservists may be deployed to fulfill any role specifically related to the incident, and deployment roles will be based on reservists’ skills, performance, and experience. National EMR does not guarantee length or frequency of deployments. YOU will be paid for the actual number of hours worked. Pay scales are based on the job classification as determined by National EMR. National EMR was built on the premise of filling gaps and serving those with the greatest needs in a disaster. National EMR has spent most of our time in the emergency support functions (ESF) of mass care, emergency assistance, housing, human services, public health, and medical services as our core mission areas. Reservists are responsible for maintaining personal readiness and your “active/eligible” status. Reservists will be entering into a fast-paced, ever-shifting, high-pressure environment. YOU are expected to perform well, make informed decisions, and be prepared to work nights, weekends, and holidays.

Requirements

• Bachelor’s degree is required in Behavioral Sciences, Human Services, or Social Services.
• Master’s degree in Behavioral Sciences, Human Services, or Social Services is strongly preferred.
• A minimum of two (2) years of progressive employment experience in Behavioral Science, Human Services, or Social Services fields to include child welfare, emergency disaster response, recovery environments and direct client contact is required.
• Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred.
• Bilingual (English/Spanish) communication skills preferred.
• Professional license in Behavioral Sciences, Human Services, or Social Services is strongly preferred.
• Must successfully pass a scheduled or spontaneous drug screening/background check.

Nice To Haves

• Experience working collaboratively with other staff members, service providers, professionals, and clients.
• Intermediate to advanced computer literacy (specifically Microsoft Suite).
• Ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.

Responsibilities

• Understand and adhere to the National EMR Policies and Procedures Manual, Uniform Handbook, and Operations Manual.
• Foster a culture that encourages team members to work safely, identify potential hazards, and report safety concerns immediately to their direct chain of command.
• Maintain active status within the agency’s platforms, including learning management systems to complete training that may be directed toward self-improvement, mission-specifics, or Just-In-Time (JIT) training.
• Assess disaster-related, unmet needs and develop an individualized service plan for disaster recovery.
• Coordinate all referrals, service planning, and client documentation for assigned caseload.
• Participate in weekly case staffing(s) with Group Supervisor when on deployment.
• Complete all required ICS, LMS-based and other required Disaster Case Management Program trainings in a timely and consistent manner.
• Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
• Inform immediate supervisor and cadre manager of any situation leading to suspended availability for an extended period.
• Respond to inquiries, requests for assistance and/or direction, and any other requests from personnel within a reasonable and timely period.
• Function as a liaison between stakeholders and other service providers, maintaining consistent communication with chain of command regarding effectiveness of case management services.
• Conduct Needs Assessments on an as-needed basis.
• Maintain a full caseload, updating individualized plans as survivors move forward in recovery.
• Continually assess ongoing changes in behavior, circumstances, or conditions that may affect survivor safety and needs.
• Demonstrate client progress toward risk reduction, achievement of goals, and positive case outcomes.
• Maintain accurate records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and/or funding requirements.
• Other duties as assigned.

Benefits

• Opportunity to assist impacted communities and first responders.
• Flexible working hours based on deployment needs.
• Experience in a fast-paced, high-pressure environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Bachelor's degree