PRN Call Center Triage RN
About The Position
The Registered Nurse (RN) in the Munson Healthcare Nurse Triage Call Center provides front-line support to community callers or patients seeking healthcare-related information. The RN applies physiological, psychosocial and spiritual knowledge in the management of a variety of callers and recognizes a direct relationship between cost effective and efficient provision of care and services to influence positive outcomes across the healthcare continuum. The RN triages the caller's condition/needs, giving appropriate protocol-driven guidance and directs callers to the most appropriate level of care and provides comfort to the worried well. The RN communicates effectively and efficiently to other members of the care team to ensure caller needs are met in a timely manner.
Requirements
- Graduate of a recognized accredited school of nursing and currently licensed as a Registered Nurse (RN) and in good standing with the State of Michigan is required
- Excellent analytical, communication, facilitation, and computer software skills are required.
Nice To Haves
- BSN Preferred and Certification in the specialty area of practice is encouraged.
- Care management experience
- Patient Triage experience
- Ambulatory/Clinic-based Patient Care experience
- Experience as participant in continuous quality improvement
Benefits
- Tuition reimbursement
- in-person and online development
- access to our career hub to help you advance
- Full benefits
- paid holidays
- generous PTO
- employee discounts
- free individual retirement counseling
- Free wellness platform for you and your family, plus personalized support for personal or family challenges
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
