Private Markets Operations Specialist

Mercer Advisors

7h

About The Position

The Private Market Operations Specialist is responsible for ensuring data integrity, reporting accuracy, and operational continuity across Private Investment Services systems—primarily Orion and Arch. This role owns the data feed between various alternative reporting systems and Orion, ensures private investment positions are correctly reflected in all reporting environments, and supports onboarding of new private investment accounts for both organic clients and M&A-acquired firms.

Requirements

• 3–5 years of experience in investment operations, data operations, portfolio accounting, or alternative investments.
• Strong understanding of Orion (or similar reporting systems), including reconciliation, data mapping, and performance reporting.
• Working knowledge of private market investments, including capital calls, distributions, valuations, and fund statements.
• Experience managing or troubleshooting data feeds between financial systems and resolving data discrepancies.
• Ability to interpret custodial records, investment statements, and fund documentation with a high level of accuracy.
• Advanced analytical and problem‑solving skills, with strong attention to detail and proficiency in Excel.
• Effective communication skills and ability to work cross‑functionally with technology teams, data teams, advisors, and custodians.

Responsibilities

• Ensure accurate private investment reporting in Orion, including positions, transactions, valuations, and performance.
• Own and manage the Arch → Orion data feed, validating that all private investment data flows correctly.
• Monitor daily data exceptions and reconciliation reports, resolving breaks across Arch, Orion, and custodial records.
• Troubleshoot data mapping issues, valuation discrepancies, and performance calculation errors with internal teams and vendors.
• Assist with the private investment portion of M&A onboarding, including data migration, position setup, and historical mapping.
• Review and convert legacy spreadsheets or systems from acquired firms into Arch and Orion.
• Support processing and validation of capital calls, distributions, and periodic valuations as needed.
• Maintain documentation for reporting standards, system workflows, and data processes.
• Collaborate with Technology, Data Engineering, Reporting, and Operations teams to ensure data integrity and system stability.
• Communicate clearly with advisors and internal stakeholders regarding reporting status, data issues, and resolutions.
• Other duties as needed

Benefits

• Company Paid Basic Life & AD&D Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
• Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
• Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan.
• Two comprehensive Dental Plans
• Vision Insurance Plan
• Dependent Care Savings Account for child and dependent care.
• 14 Company Paid Holidays with a full week off at Thanksgiving.
• Generous paid time off program for vacation and sick days
• Employee Assistance Plan
• Family Medical Leave
• Paid Parental Leave (6 weeks)
• Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
• Adoption Assistance Reimbursement Program
• Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
• 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed