Director, Private Markets Writer, IR Operations

Manulife • Boston, MA

2d • Hybrid

About The Position

As a senior leader within our Private Markets IR Operations team, you will help drive the strategic vision for Private Markets product content creation across global markets. This role combines writing and editorial excellence, cross-functional collaboration, and leadership to develop high-quality, insightful content that conveys Manulife Private Markets investment expertise and insights. This role will start as an individual contributor, with the potential to build out a team long term. You will serve as a senior advisor to our Private Markets Distribution, Investor Relations, and Marketing teams while partnering and mentoring your colleagues within the broader IR Operations team to enhance and customize our platform and asset class specific content. The goal will be to increase our win rate by elevating our due diligence questionnaire (RFP, RFI & DDQ) responses and supporting the Private Markets Platforms global initiatives by ensuring all our content resonates with diverse audiences and supports commercial priorities.

Requirements

• 10-12+ years of experience in financial services marketing, editorial leadership, or investment communications.
• Proven ability to collaborate with cross-functional teams and influence senior stakeholders.
• Strong understanding of capital markets, private markets, and global macroeconomic trends.
• Exceptional writing, editing, and storytelling skills with a focus on clarity and impact.
• Experience with content management systems, analytics tools, and compliance processes.
• Bachelor’s or Master’s degree in Marketing, Communications, Finance, or related field.

Responsibilities

• Define and execute a global content strategy aligned with firm-wide objectives and market needs.
• Champion editorial standards and brand voice across Manulife Investment Management’s Private Markets platform, ensuring consistency as well as regulatory compliance.
• Lead initiatives to innovate content formats and distribution strategies for maximum impact.
• Partner with senior stakeholders across Investment teams, Investor Relations, Distribution, and Marketing to identify content opportunities that advance business priorities.
• Build strong relationships with internal teams to foster best practices and knowledge sharing.
• Serve as a mentor and trusted advisor to internal groups, specifically our IR Operations team, by providing editorial guidance and thought leadership.
• Oversee high-quality, client-centric content including DDQs, market insights, and product and portfolio narratives in partnership with our IR Operations team.
• Translate complex investment concepts into clear, compelling, and actionable content tailored for institutional audiences.
• Partner with our centralized Proposal Services team to elevate our Private Markets RFI/RFP/DDQ platform and strategy collateral to ensure consistency of narrative and alignment with brand.
• Partner with our Investor Relations and IR Operations team to lead marketing collateral review processes, ensuring accuracy, and alignment with brand standards.
• Develop and maintain content governance frameworks, workflows, and performance dashboards.
• Drive process improvements to enhance efficiency and scalability across our IR Operations team.
• Use platforms like DORA, Qvidian, and generative AI tools to streamline drafting, automate content, and accelerate the delivery of consistent, high-quality proposals.
• Track pursuit activity, win/loss data, and client feedback, turning insights into actionable strategies for leadership.

Benefits

• Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Director