Private Event Sales Assistant

American Golf Corporation•Pomona, CA

1d•Onsite

About The Position

The Private Events Administrative Assistant provides operational and administrative support to the events and sales teams by managing documentation, scheduling, communications, and internal coordination for private functions at the club. This role focuses on execution, organization, and guest experience support: ensuring events are properly documented, prepared, and delivered to American Golf standards.

Requirements

Previous administrative, office support, or hospitality experience preferred.
Strong customer service orientation and professional communication style.
Proficiency in Microsoft Word and Excel.
Basic math skills for processing invoices, deposits, and reports.
Familiarity with social media platforms such as Instagram, TikTok, and Facebook.
Highly organized with strong time management and follow-through.
Comfortable working independently and managing multiple priorities.
High school diploma required; associate degree preferred.

Responsibilities

Manage administrative tasks including drafting, revising, and distributing event agreements and banquet event orders (BEOs), as well as processing deposits and payments.
Maintain and update client and prospect databases.
Respond to incoming inquiries and route leads appropriately.
Schedule site tours and assist leadership with calendar coordination.
Support marketing efforts through basic outreach initiatives and social media updates as directed.
Coordinate event logistics by communicating with internal departments to ensure course and facility readiness.
Monitor service flow during events and assist with guest needs when required.
Build strong relationships with event hosts by addressing questions and ensuring satisfaction during events.
Escalate concerns to the Director of Events or Event Manager when appropriate.
Support American Golf initiatives and programs as directed by management.
Perform additional duties as assigned.