Private Dining Lead - Eataly Flatiron

Eataly•New York, NY

36d•Onsite

About The Position

The Private Dining Lead essential support in the coordination and execution of private events, catering, and banquets across the Eataly NYC locations. Working closely with the Private Dining Manager, this role ensures clear communication with guests, accurate planning, and smooth on-site event coordination. Strong organizational skills, attention to detail, and effective communication are key to success in this position. Reports to the Private Events Sales Manager and General Manager of Restaurants.

Requirements

Strong organizational skills
Attention to detail
Effective communication

Responsibilities

Respond to private dining and event inquiries in a timely, professional manner
Schedule and conduct site visits or walkthroughs with potential clients
Support the preparation of proposals, contracts, and event orders (BEOs)
Assist with client communication pre- and post-event (menus, timelines, headcount changes, etc.)
Maintain accurate records in the event management platform (Tripleseat, Reposite, etc.)
Help track deposits, payments, and documentation
Collaborate with the kitchen and service teams to ensure event details are accurate and up to date
Print and prepare menus, signage, and event collateral as needed
Assist with event setup and breakdown in coordination with FOH and BOH teams
Greet and support clients and guests during events
Act as a liaison between the client and service team to ensure expectations are met
Monitor timelines and service flow to ensure smooth execution
Support post-event recaps and feedback collection
Log guest feedback and support trend tracking for future improvements
Communicate frequently with the Private Dining Manager and Corporate Coordinator